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Customer Service Frontliner PT Sahabat Mikro Fintek (Samir) Yogyakarta (Yogyakarta)
Provide exceptional face-to-face customer service by addressing inquiries, resolving issues, and ensuring a positive customer experience. Manage daily customer interactions independently while maintaining high service standards. Monitor and analyze customer feedback to identify areas for improvement in service delivery. Implement process enhancements to improve efficiency and customer satisfaction. Collaborate with the Customer Service Manager to address complex customer issues and ensure consistency in service policies. Stay up to date with company products, services, policies, and procedures to provide accurate information to customers. Handle escalated customer concerns professionally, ensuring timely and effective resolutions. Prepare and submit regular reports on customer interactions and service performance to the Customer Service Manager.
/ CUSTOMER SERVICE - GENERALabout 1 month ago
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Sales Executive PT. Marina Global Internusa Jakarta Barat (Jakarta)IDR 4,500,000 - 6,000,000
- Menjaga hubungan yang baik dengan Customer yang sudah ada - Mampu menganalisa potensi pasar/market yang baru - Mampu membuat strategi penjualan untuk pencapaian target penjualan - Memiliki product knowledge yang baik dalam memasarkan produk - Mampu membuat rencana dan strategi penjualan masa depan - Memproses pesanan Customer dan mengawasi prosesnya sampai barang di terima Customer
/ SALES EXECUTIVEabout 1 month ago
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Sales Manager PT. Prima Tunggal Mandiri Semarang (Jawa Tengah)IDR 6,000,000 - 7,000,000
Bertanggung jawab dalam proses penjualan produk untuk mencapai target, inventory turnover, proses penagihan customer dan gross profit.
/ SALES EXECUTIVEabout 1 month ago
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Sales Executive PT. Broco Mutiara Electrical Industry Surabaya (Jawa Timur)
• Membuat jadwal dan melakukan kunjungan untuk menjalin komunikasi dan relasi ke konsultan arsitek perumahan, lighting & interior desainer, dan developer/pengembang • Memperkenalkan dan memberikan presentasi produk kepada para prospek customer
/ SALES EXECUTIVEabout 1 month ago
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Warehouse Supervisor PT. Rohlig Logistik Indonesia Jakarta Selatan (Jakarta)
Technical and disciplinary management of the subordinate logistics team and the warehouse control center. Efficient management of the area of responsibility using the systems and tools provided and in compliance with the defined process and quality standards. Ensuring that logistics processes run smoothly to achieve the defined productivity and quality targets, even in stressful situations. Ensuring demand-orientated personnel deployment and capacity planning based on predefined productivity targets and taking employee skillsets into account. Implementation and monitoring of legal and internal occupational health and safety guidelines as well as ensuring cleanliness and order in the entire area of responsibility. Encourage, challenge and motivate subordinate staff by means of constructive feedback, SMART daily targets, delegation of responsibility and active implementation of training measures (qualification matrix). Organizing daily shop floor meetings to increase the flow of communication and information and ensure structured problem solving. Creation and updating of process and work instructions (SOPs) and further development of the existing training concept. Permanent evaluation and monitoring of internal KPIs and external SLAs to ensure cost efficiency and customer satisfaction as well as preparation of relevant reports for site management and external stakeholders. Proactive derivation of optimization potential and continuous further development of existing processes and systems. Participation in implementation of job interviews, feedback interviews, onboarding, holiday planning and disciplinary measures. Structured and sustainable problem solving involving the necessary specialist departments. Carrying out the relevant training and instruction measures with regard to occupational safety, handling industrial equipment, etc. Implementing and ensuring system-based consumables management in compliance with internal and external specifications / agreements. Processing of all customer enquiries relating to the area of responsibility and escalate when necessary. Processing of all technical queries relating to the area of responsibility and escalate when necessary. Daily control and, if necessary, correction of working hours as well as processing and/or forwarding of all queries and concerns of the subordinate staff (sick notes, holiday requests, time accounts, etc.). Planning, implementation and evaluation of customer-related annual inventories.
/ WAREHOUSEabout 1 month ago
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Sales Manager Industri PT. Sasana Megah Agung Bandung (Jawa Barat)IDR 6,000,000 - 7,000,000/ SALES EXECUTIVEabout 1 month ago
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Marketing Executive PT. Graha Mukti Indah Surabaya (Jawa Timur)IDR 4,000,000 - 5,000,000
Memasarkan dan menjual produk Perumahan Membina relasi kerja baik dengan user / customer Menjalin relasi kerja dengan pihak bank dan agent property ==> Untuk Marketing Communication Membuat laporan penjualan
/ SALES EXECUTIVEabout 1 month ago
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Sales Consultant Logistics PT. Serasi Autoraya Makassar (Sulawesi Selatan)
Coordinate the sales offer process to prospective customers Increasing market share and maintain relationship with Customers Analyze and calculate the selling price, contract negotiation, Service Level Agreement (SLA) Draft Prepare administrative requirements for dealing transactions Coordinate with operations related to customer's goods delivery needs Sales monitoring carried out by sales officers to meet targets Make sales achievement reports and pending billing Active in giving advice to improve Sales performance and meet the business for best customers satisfaction.
/ SALES EXECUTIVEabout 1 month ago
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Purchasing Officer Summarecon Mall Kelapa Gading Jakarta Utara (Jakarta)
Negotiate prices with direct purchases (according to DO). Create PO / SPK for purchases either from negotiations or routine contracts. Maintain suppliers well so that the company gets reliable and quality suppliers.
/ PURCHASINGabout 1 month ago
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Sales Manager Wright Life Pharmaceutical Limited Hong Kong (Hong Kong)
Developing and implementing effective sales strategies to acquire new customers and increase market share Identifying and pursuing new business opportunities within the pharmaceutical industry Building and maintaining strong relationships with key stakeholders, including healthcare providers and distributors Monitoring market trends and competitor activity to identify opportunities for growth Collaborating with the marketing team to create and execute targeted campaigns Achieving and exceeding quarterly and annual sales targets Coaching, mentoring and leading a team of sales professionals
/ SALES EXECUTIVEabout 1 month ago