Customer Relation Staff PT. Captain Asia Sukses Jakarta Pusat (Jakarta)

- Menjawab setiap pertanyaan pelanggan yang masuk dari berbagai platform - Menghandle komplain dari pelanggan - Secara aktif dan cepat membalas setiap chat maupun direct message dari pelanggan - Mampu menjadi komunikator perusahaan kepada pelanggan - Menindaklanjuti dan memastikan bahwa pelanggan puas dengan layanan yang diberikan secara berkala - Membuat daily report

sekitar 3 jam lalu

Customer Service Supervisor PT. Mandjur Sehat Abadi Jakarta Pusat (Jakarta)

Memimpin, mengawasi, dan memberikan arahan kepada tim customer service. Menangani dan menyelesaikan keluhan pelanggan yang kompleks secara efektif dan cepat. Memastikan kualitas pelayanan chat sesuai dengan standar marketplace (Shopee, Tokopedia, dll). Menganalisis dan meningkatkan performa tim berdasarkan penilaian dari sistem marketplace (response rate, rating, feedback, dsb). Melakukan evaluasi kinerja tim secara berkala dan memberikan pelatihan jika diperlukan. Menyusun dan mengimplementasikan strategi untuk meningkatkan kepuasan dan loyalitas pelanggan. Bekerja sama dengan tim operasional dan manajemen untuk menyempurnakan alur pelayanan pelanggan.

sekitar 3 jam lalu

Project Manager PT. Dasa Aprilindo Sentosa Jakarta (Jakarta)

Activity planning project resources. Assembling and leading project team. Organizing and motivating a project team. Controlling time management. Cost estimating and developing the budget. Ensuring customer satisfaction. Analyzing and managing project risk. Monitoring project progress. Managing invoicing and project final report. Managing reports and necessary documentation. Present to stakeholder reports on progress as well as problems and solutions. Implement and manage change when necessary to meet project outputs. Evaluate and assess result of project.

sekitar 3 jam lalu

IT Project Management Officer PT. Lawencon Internasional Jakarta Selatan (Jakarta)

Oversee the IT project organization portfolio, provide input and monitor the progress of the project, and make reports (both in the form of power point presentations or other media) regarding the status of the project Lead the project team and carry out the best practices of project management in managing projects and related programs to ensure the success of a project Analyze project data and information to identify risks, issues, and present information to senior management for decision making Compile periodic project reports to be given to all stakeholders and senior management Coordinate with relevant stakeholders to solve project problems and analyze solutions provided by related teams to get decisions from related teams and senior management

sekitar 3 jam lalu

IT Supervisor PT. Eurokars Group Indonesia Jakarta Selatan (Jakarta)

Lead the development, maintenance, and optimization of MES to support manufacturing efficiency and traceability. Oversee IT systems and infrastructure within the assembly plant, ensuring uptime and performance. Provide technical support and troubleshooting for MES and related production systems. Collaborate closely with production, engineering, and quality teams to align IT solutions with manufacturing needs. Monitor and ensure data integrity, system security, and compliance within plant systems. Coordinate with external vendors and internal stakeholders for MES integration and enhancements. Maintain accurate IT and MES documentation, SOPs, and project tracking.

sekitar 3 jam lalu

IT Network & Server Officer PT. Central Mega Kencana Jakarta Timur (Jakarta)

Provide technical support to users related to network and server access issues. Install and configure physical and virtual servers based on operational needs. Monitor server performance in real-time to ensure system stability and uptime. Perform regular data backups and ensure proper data recovery procedures. Support end-users with access and functionality issues related to server-based applications. Implement security policies, including patching and access controls, to safeguard servers. Maintain and update technical documentation and server configurations. Collaborate with other IT teams on project implementation and new technology solutions. Support IT audits and compliance efforts, ensuring servers meet security and regulatory standards. Proactively maintain IT system integrity and security, and address vulnerabilities in a timely manner. Ensure server infrastructure complies with industry standards such as GDPR, ISO, and company policies.

sekitar 3 jam lalu

Cleaning Service CV. Helo Klin Indonesia Jakarta Selatan (Jakarta)

Melakukan kunjungan ke rumah pelanggan sesuai jadwal yang ditentukan Membersihkan soft furniture menggunakan Hydro Vacuum System untuk mengangkat debu, kotoran, dan alergen Melakukan proses UV Sanitizing untuk membunuh bakteri, virus, dan tungau Menjaga peralatan kerja tetap bersih dan berfungsi optimal Memberikan edukasi singkat kepada pelanggan tentang hasil dan manfaat layanan Menjaga sikap profesional, sopan, dan ramah selama pelayanan Melaporkan hasil kerja dan kondisi lapangan kepada supervisor

sekitar 3 jam lalu

IT Programmer Staff PT. Catur Sentosa Adiprana, Tbk Jakarta Barat (Jakarta)

Menjalankan tugas Operasional serta kendala di Cabang/BU Maintenance program existing CSA/BU Membuat dan Memperbaiki Aplikasi Program ( Coding ) berbasis Android dan WEB Melakukan Pemeriksaan dan Verifikasi program aplikasi. Melakukan testing aplikasi. Melaporkan hasil Pengembangan Aplikasi ERP kepada Application Development Manager. Menjaga Aset Aplikasi berupa Coding Program / Script terhadap bentuk pencurian atau kerusakan. Membuat laporan secara berkala. Membuat Laporan kerja atau Progress dari Project IT.

sekitar 3 jam lalu

AI Developer PT. Trans Indonesia Superkoridor Jakarta Utara (Jakarta)

Mendesain, mengembangkan, dan mengimplementasikan model Machine Learning (ML) dan Natural Language Processing (NLP). Membangun aplikasi dan layanan AI menggunakan alat seperti Python atau sejenisnya. Memimpin siklus pengembangan AI secara menyeluruh Mengoptimalkan algoritma untuk performa, akurasi, dan skalabilitas dari Model AI Mengintegrasikan model AI ke dalam aplikasi menggunakan API, kerangka kerja, dan platform yang sesuai. Memastikan kesesuaian model AI terhadap kepatuhan akan peraturan pemerintah (Mematuhi kebijakan dan hukum Indonesia, khususnya UU ITE)

sekitar 3 jam lalu

Internal Audit Staff PT. Darya Varia Laboratoria, Tbk Jakarta Selatan (Jakarta)

1. To conduct operational audits at the Head Office, field/branch offices, and manufacturing plants. 2. To review business processes, identify associated risks, assess whether the established controls are functioning effectively, and provide recommendations for necessary improvements. 3. To conduct compliance reviews (actual practices vs. SOPs and regulations). 4. To investigate cases of fraud, violations of the code of conduct, and mismanagement.

sekitar 3 jam lalu