Technical Consultant C Lon Networkers Kuala Lumpur (Kuala Lumpur)

·Delivering a phone and email resolutions through troubleshooting, research, environment replication as well as actively supporting customer in all aspects through to problem resolution while keeping the customer informed throughout the life of the incident. ·Work with customers to understand the root cause of the issue, provide guidance and end to end support. ·Performed detailed log analysis and deep troubleshooting ·Utilizing strong analytical skills to dig deep into the problem and provide resolution · Maintain accurate case logging and tracking into the tool database. · Maintain high standard in quality of service while meeting Service Level Agreement and achieve a high score in customer satisfaction survey ·Maintain outstanding customer satisfaction score, with the professional communications and soft skills necessary to diffuse difficult customer situations and work to problem resolution.

about 10 months ago

System Engineer Adventus IT Services Manila (Luzon)

Responsible for deployment, troubleshooting, maintenance, upgrade and support of ICT infrastructures, including WAN, LAN, firewall, servers, PCs, operating systems and associated hardware and software. Desktop troubleshooting skills (Windows 7, 8 and 10). Ensure continuous delivery of IT services through oversight of service level agreements with business users and monitoring of IT systems performance. Manage the IT Asset Management including hardware and software license management. To provide 1st level / 2nd level support to end-users in troubleshooting and resolving of desktop / notebook problems (hardware, software and application). Be prompt and meticulous in updating of daily incidents handled into the incident management tool. To be highly customer-focus and diligent towards providing good customer service. Other duties such as annual DRP/BCP test and other tasks assigned. Responsible in project implementation and migration for clients infrastructure upgrade or new start-up environment Perform end-to-end service delivery to meet the clients requirements on implementation, maintenance and support the network infrastructure systems such as LAN, WAN, Wifi, VoIP, Firewall and other network related solutions Responsible to perform root case analysis and implementing correction actions for IT security incident Responsible on infrastructure project which include understanding user requirement, solutioning, conduct UAT, implementation and run live Responsible for supporting, developing, implementing both IT and Cloud infrastructure Able to work independently with minimum supervision and manage a team when required.

about 10 months ago

Staff- Industrial Engineering PT MAS ARYA INDONESIA Semarang (Jawa Tengah)

Handle 3 line with 19 operators. Support production to achive the target by do problem solving related to industrial engineering (Time study, line balancing, etc) Develop and make training plan for operator.

about 10 months ago

IT Support A&W Restaurants Indonesia Jakarta Utara (Jakarta)

Dapat bekerja sesuai deadline Mampu bekerja dibawah tekanan Dapat bekerja di hari Sabtu, Minggu dan dapat keluar kota

about 10 months ago

ITGA Support Staff PT. Ciputra Residence Bandung (Jawa Barat)

about 10 months ago

IT Support Emapta Manila (Luzon)

• Proactively monitor and respond to the day-to-day workload of the Service Desk to ensure all issues are responded to and in a timely manner. • Take ownership of end-to-end ticket resolution and ensure tickets are triaged and assigned in a timely manner. • Manage employees' On-boarding/Off-boarding process and perform IT inductions for new users. • Set up and alter access for staff as per the direction of the IT Manager • Maintain technical expertise in Microsoft Windows / Microsoft 365 environments. • Manage Microsoft Teams and Teams calling with detail knowledge in Channels. • Manage and maintain Microsoft SharePoint sites. • Configure and development of Microsoft Auto Pilot to main Desktop/Laptop fleet.

about 10 months ago

IT SUPPORT PT. Asia Outsourcing Services Jakarta (Jakarta)

Ensuring all computer devices and components can be used Ensure all computers and supporters are connected to the network Ensuring all applications can be used and run smoothly on the user's device Store backup data on the computer used by the user Store software related to handling computer equipment and supporting devices Make technical reports by means of documentation and databases Understanding and mastering the basics of computers and networks Understand the working concept of network infrastructure from switches, routers and others Have software and restore data if needed Make settings on the browser the first time Get computers ready for new users and fix broken computers and devices in time

about 10 months ago

IT Support PT. Royal Korindah Jakarta (Jakarta)

Menyiapkan komputer baru bagi user baru Melakukan troubleshot terhadap permasalahan infrastruktur (hardware, software, networking) Memberikan training kepada user terkait penggunaan system dan perangkat IT Memelihara dan melakukan pendataan terhadap semua inventaris IT Memastikan infrastruktur IT berjalan sesuai fungsinya Mengamankan data dari ancaman malware dan dicuri oleh pihak luar Melakukan maintenance terhadap traffic jaringan internet Mau belajar hal baru terutama programming (training mandiri / kursus) Memberikan laporan pekerjaan secara terstruktur dan bersikap fast response terhadap atasan Mengerjakan administrasi terkait billing-billing yang berhubungan dengan IT Networking (Mikrotik) Maintenance & Rakit Komputer Memahami OS Windows & Linux Maintenance Server Ms. Office Programming Web Based atau mobile PHP / MySql

about 10 months ago

Engineer Fiber Optic PT. Karya Solusi Prima Sejahtera Makassar (Sulawesi Selatan)

about 10 months ago

GA IT Support PT. Autoline Jaya Motor Jakarta Barat (Jakarta)

about 10 months ago