ICT Services Desk Assistant

(Staff)
Business Trends Philippines
PHP 40,000 - 45,000
U 1603 Jollibee Plaza, F. Ortigas Jr. Rd., Ortigas Center, Pasig, Metro Manila, Filipina
Manila - Luzon - Philippines
Lamar Sekarang       Simpan Pekerjaan

DESKRIPSI PEKERJAAN

Respond to and resolve IT-related queries and issues from employees in a timely and efficient manner Provide first-line technical support, including hardware and software troubleshooting Assist with the installation, configuration, and maintenance of computer systems and applications Liaise with external IT providers for more complex issues that require escalation Maintain accurate records of all IT support requests and resolutions Contribute to the continuous improvement of our IT service delivery
REQUIREMENT

Proven experience (2+ years) in an IT support or help desk role, preferably in a fast-paced environment Strong technical knowledge and troubleshooting skills, with a good understanding of hardware, software, and networking concepts Excellent communication and customer service skills, with the ability to explain technical solutions in simple terms Proactive and resourceful, with the ability to work independently and as part of a team Proficient in using IT support tools and ticketing systems Diploma or degree in Information Technology, Computer Science, or a related field

DETAIL LOWONGAN
  • Umur -
  • Min GPA -
  • Min. Qualification S1/D4
  • Min Experience Staff

LOKASI KERJA

Alamat

Manila

GAMBARAN PERUSAHAAN

-

https://businesstrendsph.com/

20-50

Formal

English

Manajemen Sumber Daya Manusia

63286313109

monday - saturday

-

FOTO PERUSAHAAN

Lokasi Perusahaan U 1603 Jollibee Plaza, F. Ortigas Jr. Rd., Ortigas Center, Pasig, Metro Manila, Filipina