Bandung - Jawa Barat - Indonesia
DESKRIPSI PEKERJAAN
REQUIREMENT
Bachelor's degree in business administration, customer service, or a related field. Min of 5 years of experience in customer service or complaint management Strong leadership & Team management abilities Exceptional Comunication & Interpersonal Skills Ability to manage crisis effectively under pressure Experience with CRM platform, ticketing system, and customer feedback Responsible for strategizing, overseeing, and optimizing customer relationship and crisis management operations to ensure customer satisfaction and service excellence Manage customer interactions, resolve escalations, and enhance brand reputation by providing effective solutions and maintaining key service-level agreements (SLA) Strong leadership to drive customer-centric initiatives, mitigate risks, and foster customer loyalty through efficient crisis resolution and relationship-building strategies Willing to work at our Head Office in Bandung Web : https://eigeradventure.com/ Instagram : @lifeateigerindo Instagram : @eigeradventure
DETAIL LOWONGAN
- Umur -
- Min GPA -
- Min. Qualification S1/D4
- Min Experience Supervisor / Coordinator
LOKASI KERJA
Address
GAMBARAN PERUSAHAAN
Ritel
02287786767
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