IT Support

(Staff)
MYR 3,500 - 5,000
​Suite 19-02, Level 19, G Tower, 199 Jalan Tun Razak, 50400 Kuala Lumpur.
Kuala Lumpur - Kuala Lumpur - Malaysia

DESKRIPSI PEKERJAAN

1. Customer Assistance: a. Respond to customer inquiries, concerns, and issues via various communication channels (phone, email, chat). b. Provide clear and concise information to customers regarding product features, functionality, and usage.
REQUIREMENT

• Bachelor’s degree in information technology, computer science, or related field. • Proficiency in database management, system integration and understanding of system functionalities. • Strong communication skills, both verbal and written - communicate in Mandarin • Problem-solving skills and the ability to think critically in high-pressure situations. • Experience in customer support or a related field is preferred. • Knowledge of NetSuite preferred • Familiarity with ticketing system and support software • Able to conduct remote troubleshooting and provide virtual assistance

DETAIL LOWONGAN
  • Umur -
  • Min GPA -
  • Min. Qualification S1/D4
  • Min Experience Staff

LOKASI KERJA

Alamat

Kuala Lumpur

GAMBARAN PERUSAHAAN

-

https://www.bgcmalaysia.com/

20-50

Formal

English

Manajemen Sumber Daya Manusia

60321819500

monday - saturday

-

FOTO PERUSAHAAN

Lokasi Perusahaan ​Suite 19-02, Level 19, G Tower, 199 Jalan Tun Razak, 50400 Kuala Lumpur.