DESKRIPSI PEKERJAAN
Review and schedule daily system operation tasks; prioritizes and ensures completion of tasks, following established procedures.
Ensure optimal availability of the computer systems, POS, Hotel Network and Guest Internet Network.
Perform/handle backup operations and tape management.
Perform/handle system failures and recovery procedures.
Maintain user accounts, user environments, directories and system security.
Provide Desktop support
Administrate Helpdesk tickets via Corporate Portal Helpdesk Support Suite
Administrate Servers and IT infrastructure appliances
Apply System patches and updates
Install and/or maintain hotel office computers, network, file servers, network cabling, printers, other related equipment, devices, and systems; adds or upgrades
Monitor and administer the network. Regularly review server/event logs to detect server, network and security issues
Investigate all hardware malfunctions; notify and coordinate maintenance service with contractors
Ensure that all shift activities, unusual occurrences, and status events are properly logged, investigated, reported and resolved.
Monitor inventory of supplies needed for operational requirements and assist in keeping supplies stocked by relaying order requests to IT Manager.
Ensure timely user notification of maintenance requirements and impact on system availability.
REQUIREMENT
2 years Computer Operations and Networking
Microsoft Operating Systems
Microsoft Application products such as Word, Excel, Access, Powerpoint, Visio, Project, etc.
Basic Networking knowledge ( TCP/IP, LAN, WAN)
Knowledge of Hotel Application Systems is a plus
Must be able to work shift, including weekends and Public Holiday
DETAIL LOWONGAN
- Umur -
- Min GPA -
- Min. Qualification S1/D4
- Min Experience Staff
