Retrieve customer orders via email, fax, or EDI. Ensure accurate processing and update of customer orders. Verify stock availability before sending order acknowledgments. Acknowledge purchase orders promptly to customers. Expedite delivery for urgent orders and monitor overdue purchase orders. Plan weekly/monthly sea shipments to minimize shipping costs. Coordinate with suppliers for order cancellations, quantity amendments, and revised due dates. Manage requests for FOC samples and related documents (e.g., Material Certificates, Salt Spray Test Reports). Follow up on sample approval status and update HQ and QC Department. Address quality issues by coordinating non-conformance (NG) sample submissions to HQ/suppliers and implement corrective actions. Follow up on customer's new/amended drawing acknowledgments. Respond promptly to supplier shipping schedules. Monitor customer forecasts and initiate Purchase Requisitions upon approval. Coordinate with HQ for internal stock transfers to optimize inventory allocation. Negotiate freight costs with customers as necessary. Coordinate with HQ to cancel vendor orders if forecast quantities are reduced. Conduct bi-yearly JEIN stock checks and submit reports to HQ. Continuously monitor and optimize stock levels. Negotiate with customers regarding slow-moving stock. Understand and comply with governmental laws, regulations, HQ policies, customer requirements, and corporate practices. Perform any other duties as assigned.

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