Client Services, Financial Institution

(Staff)
HKD 25,000 - 30,000
33/F, Sino Plaza, 255-257 Gloucester Rd, Causeway Bay, Hong Kong
Hong Kong - Hong Kong -

DESKRIPSI PEKERJAAN

Handling incoming customer inquiries via various communication channels, such as phone calls, emails, and live chat. Actively listening to customers' questions and concerns related to investment products and providing accurate and helpful information. Assisting clients in navigating investment platforms or tools, and guiding them through the investment process. Troubleshooting any technical issues or challenges faced by customers while using our investment platforms. Collaborating with internal teams, such as investment advisors or portfolio managers, to address complex customer inquiries. Documenting customer interactions and maintaining a comprehensive database of frequently asked questions and their solutions.
REQUIREMENT

Handling incoming customer inquiries via various communication channels, such as phone calls, emails, and live chat. Actively listening to customers' questions and concerns related to investment products and providing accurate and helpful information. Assisting clients in navigating investment platforms or tools, and guiding them through the investment process. Troubleshooting any technical issues or challenges faced by customers while using our investment platforms. Collaborating with internal teams, such as investment advisors or portfolio managers, to address complex customer inquiries. Documenting customer interactions and maintaining a comprehensive database of frequently asked questions and their solutions.

DETAIL LOWONGAN
  • Umur -
  • Min GPA -
  • Min. Qualification D3
  • Min Experience Staff

LOKASI KERJA

Alamat

Hong Kong

GAMBARAN PERUSAHAAN

-

https://www.randstad.com.hk/

20-50

Formal

Mandarin

Manajemen Sumber Daya Manusia

85222323408

monday - friday

-

FOTO PERUSAHAAN

Lokasi Perusahaan 33/F, Sino Plaza, 255-257 Gloucester Rd, Causeway Bay, Hong Kong