IT Support PT. Swapro International Medan (Sumatera Utara)

- Memeriksa dan memastikan semua komputer yang dipakai user dapat digunakan - Memeriksa dan memastikan semua komputer terhubung ke jaringan - Memeriksa dan memastikan bahwa aplikasi yang digunakan user dapat berjalan sebagaimana mestinya - Memastikan data user di komputer tidak bisa dibaca atau diambil oleh orang tanpa izin - Memperbaiki komputer user yang rusak - Melakukan update sistem operasi atau aplikasi secara berkala - Melakukan backup data - Memastikan sistem pendukung seperti printer dan scanner dapat beroperasi - Membuat atau merangkai jaringan dan kabel data - Menginstal dan konfigurasi antivirus demi keamanan komputer

sekitar 14 jam lalu

Technical Support PT. Dutakom Wibawa Putra Makassar (Sulawesi Selatan)

Memberikan dukungan teknis dan penyelesaian masalah kepada pelanggan melalui berbagai saluran komunikasi Menganalisis dan mendiagnosis masalah teknis secara cepat dan akurat serta menerapkan solusi yang efektif Memelihara, mengkonfigurasi, dan memperbarui sistem dan infrastruktur jaringan pelanggan Membantu pengembangan dan implementasi solusi teknologi yang sesuai dengan kebutuhan bisnis pelanggan

sekitar 14 jam lalu

Associate IT Support Specialist (Global IT Service Desk) Deltek Systems (Philippines), Ltd. Manila (Luzon)

• First point of contact for technical professionally and with speed, accuracy, and proficiency. • Perform hardware, software, and network support incidents. • Receive and respond to user inquiries and requests via telephone, email, case tracking system professionally and with speed, accuracy, and proficiency. • Perform remote troubleshooting, diagnostics and incident resolution using remote remote troubleshooting, diagnostics and incident resolution using remote system management tools • Assist with administration and troubleshooting system management tools • Assist with administration and troubleshooting of Active Directory accounts, Exchange On-Prem and O365 mailboxes, Intune for Mobile, Cisco phones and VPN, Zscaler, Crowdstrike, MFA, and other related applications, following specific processes and guidelines to ensure tasks are of Active Directory accounts, Exchange On-Prem and O365 mailboxes, Intune for completed consistently and efficiently. • Log all incoming tasks and requests in the incident tracking system and document all actions, to include all follow up conversations, status updates, troubleshooting steps, and resolution. • Follow up on all assigned tickets or tasks to ensure timely Mobile, Cisco phones and VPN, Zscaler, Crowdstrike, MFA, and other related and proper response as well as satisfactory resolution. • Keep detail-oriented documents and keep the customer or business partners updated applications, following specific processes and guidelines to ensure tasks are of the • status and resolution times. • Ensure task turnovers are performed in an accurate and timely manner. • Collaborates with NOC to compose and send end user communications during outages and planned completed consistently and efficiently. • Log all incoming tasks and upgrades. • Collaborate with other IT groups to resolve complex or requests in the incident tracking system and document all actions, to include wide-spread issues affecting end users. • Contribute technical solutions to the IT Knowledge Base • Participate in projects and initiatives as all follow up conversations, status updates, troubleshooting steps, and directed by the Service Desk Manager.

sekitar 21 jam lalu

IT SUPPORT & UMUM PT. Sumber Multi Rejeki Surabaya (Jawa Timur)

• Bertanggung jawab terhadap kesiapan dan ketersediaan perangkat operasional kantor (laptop/ PC /printer/ scanner) • Menangani permasalahan yang dialami user dalam penggunaan Microsoft Windows, software, dan aplikasi terkait • Bertanggung jawab terhadap penyediaan layanan infrastruktur termasuk aplikasi, jaringan komputer (LAN / WAN), server, dan keamanan IT • Bertanggung jawab atas instalasi, monitoring, migrasi, troubleshooting terkait hardware, software dan jaringan. • Melakukan maintenance dan service jaringan internet (LAN) • Tugas lainnya sebagaimana ditugaskan oleh Perusahaan dari waktu ke waktu.

sekitar 14 jam lalu

IT Manager PT. Ometraco Arya Samanta Jakarta Barat (Jakarta)

Strong understanding of enterprise IT architecture, networks, cloud, cybersecurity, and application ecosystems. Skilled in stakeholder management, cross-functional collaboration, and steering business - IT alignment. Strong problem-solving, prioritization and decision-making abilities. Excellent leadership, communication and vendormanagement skills.

sekitar 2 hari lalu

IT TECHNICAL SUPPORT PT. Warna Mardhika Jakarta Barat (Jakarta)

sekitar 4 hari lalu

IT Support PT. Swadharma Duta Data Yogyakarta (Yogyakarta)

sekitar 4 hari lalu

Technical Support PT. Centrindo Palmax Medan (Sumatera Utara)

Provide technical support to the sales team on various projects. Oversee commissioning and troubleshoot mechanical products. Conduct detailed surveys and analyses of customer processes and factory systems. Report progress and findings to superiors, ensuring clear and concise communication of project status.

sekitar 3 hari lalu

Junior IT Staff PT. Indonesian Institute of Management Jakarta Selatan (Jakarta)

Troubleshoot internet network, computer hardware and software Monitoring IT assets and licenses Manage and monitor company websites and e-learning system Manage and monitor online training (example: Zoom, Microsoft Teams) Perform Learning Management System (LMS) Establish communication and coordination with LMS provider Implement and oversee technological upgrades to the system software and hardware Other IT related duties as assigned by management

sekitar 3 hari lalu

IT Executive Jestac Pte Ltd Singapore (Singapore)

Microsoft 365 Administration: Oversee day-to-day administration and management of Microsoft 365 accounts, licenses, and services. Provide user support and ensure proper configuration and access control across all platforms. Employee Onboarding & Offboarding: Collaborate with the HR department to facilitate the IT aspects of onboarding and offboarding. This includes provisioning and deactivating user accounts, configuring and deploying hardware/software, and setting up email and communication tools. Reporting and Data Analysis: Design, automate, and maintain business reports and dashboards using Power BI and Excel. Apply business logic to ensure actionable insights that support operational and strategic decisions. IT Systems & Infrastructure Management: Administer and maintain the company’s IT infrastructure, including networks, firewalls, servers, printers, and end-user workstations. Oversee and manage enterprise applications such as ERP systems, software tools, and license subscriptions. Vendor Management: Serve as the point of contact for third-party IT vendors. Track and follow up on service tickets, purchases, and any issues related to external providers. Technical Support: Provide timely and effective technical assistance to employees, ensuring minimal disruption to operations. Troubleshoot hardware, software, and connectivity issues as needed. IT Security & Compliance: Implement and enforce IT security measures to safeguard company data and systems. Support compliance efforts by aligning with internal policies and relevant industry standard

sekitar 2 hari lalu