Technical Support LBC Express, Inc. Manila (Luzon)

The Technical Support Associate’s primary responsibility is to provide IT-related technical support services to all LBC branches, hubs, and offices through phone, email, remote troubleshooting, and onsite by following the ITIL-based process. This includes providing regular updates to customers, coordination with different IT teams, escalating problems to management, and regular performance reporting on how all tickets were handled through close collaboration with different IT departments. The Technical Support Associate should also ensure that all projects being handled are delivered on-time, within budget, and up to specifications.

sekitar 2 tahun lalu

IT Field Support PT. Bumi Amartha Teknologi Mandiri Medan (Sumatera Utara)

Installation and handover of hardware and software in all work areas of the company for new employees (Installation and Handover) Perform maintenance on hardware and software both reactively and preventively (Reparation and Replacement) Add, change and delete user emails based on ticket requests at the service desk (Create, Edit and Delete Emails) Conduct visits to the company's work area to see existing problems from IT devices at each location visited

sekitar 2 tahun lalu

IT Field Support PT. Bumi Amartha Teknologi Mandiri Makassar (Sulawesi Selatan)

Installation and handover of hardware and software in all work areas of the company for new employees (Installation and Handover) Perform maintenance on hardware and software both reactively and preventively (Reparation and Replacement) Add, change and delete user emails based on ticket requests at the service desk (Create, Edit and Delete Emails) Conduct visits to the company's work area to see existing problems from IT devices at each location visited

sekitar 2 tahun lalu

IT Field Support PT. Bumi Amartha Teknologi Mandiri Surabaya (Jawa Timur)

Installation and handover of hardware and software in all work areas of the company for new employees (Installation and Handover) Perform maintenance on hardware and software both reactively and preventively (Reparation and Replacement) Add, change and delete user emails based on ticket requests at the service desk (Create, Edit and Delete Emails) Conduct visits to the company's work area to see existing problems from IT devices at each location visited

sekitar 2 tahun lalu

IT Field Support PT. Bumi Amartha Teknologi Mandiri Bandung (Jawa Barat)

Installation and handover of hardware and software in all work areas of the company for new employees (Installation and Handover) Perform maintenance on hardware and software both reactively and preventively (Reparation and Replacement) Add, change and delete user emails based on ticket requests at the service desk (Create, Edit and Delete Emails) Conduct visits to the company's work area to see existing problems from IT devices at each location visited

sekitar 2 tahun lalu

IT Field Support PT. Bumi Amartha Teknologi Mandiri Yogyakarta (Yogyakarta)

Installation and handover of hardware and software in all work areas of the company for new employees (Installation and Handover) Perform maintenance on hardware and software both reactively and preventively (Reparation and Replacement) Add, change and delete user emails based on ticket requests at the service desk (Create, Edit and Delete Emails) Conduct visits to the company's work area to see existing problems from IT devices at each location visited

sekitar 2 tahun lalu

IT Support PT. Berca Hardayaperkasa Medan (Sumatera Utara)

sekitar 2 tahun lalu

IT Support Natasha Skin Clinic Center Yogyakarta (Yogyakarta)

Menguasai operasional Sistem Operasi Windows dan Linux Mengetahui masalah komputer dengan cepat Memahami dan menguasai perangkat keras / hardware komputer Memahami prinsip kerja switch, router, dan hub Memiliki pengetahuan basic tentang mikrotik Mampu membuat kabel network/LAN (crimping) Memiliki kemauan untuk mempelajari alur aplikasi internal perusahaan

sekitar 2 tahun lalu

IT Staff PT. Wahana Ottomitra Multiartha Tbk. Jakarta (Jakarta)

Troubleshoot all IT system and network problems Monitoring and maintaining computer systems and networks Installing and configuring computer hardware operating system Manage all hardware repair

sekitar 2 tahun lalu

Technical Support CV. Rumahweb Indonesia Yogyakarta (Yogyakarta)

Memberikan dukungan teknis bagi pelanggan yang mengalami kesulitan dalam menggunakan layanan Rumahweb melalui channel livechat, email, dan telepon Mendokumentasikan problem dan penyelesaian untuk kasus-kasus baru sebagai bahan diskusi dan pembelajaran team technical support Penempatan di Yogyakarta dan Jakarta

sekitar 2 tahun lalu