People Development Staff PT. Porto Indonesia Sejahtera Jakarta Utara (Jakarta)

Act as a trainer during employee training sessions Create and prepare simple training materials and activities Organize and run office events (e.g. employee gatherings, engagement events) Support employee development programs and learning initiatives Collect feedback after training and events to improve future activities Keep records and reports of training sessions and engagement events

sekitar 1 bulan lalu

Fullstack Developer PT. Indocyber Global Teknologi Jakarta (Jakarta)

sekitar 1 bulan lalu

Frontend Developer PT. Logique Digital Indonesia Jakarta Selatan (Jakarta)

Mengonversi desain UI/UX ke dalam HTML, CSS, dan jQuery untuk diintegrasikan pada aplikasi berbasis Spring Boot. Mengembangkan dan memelihara komponen ReactJS yang efisien, reusable, dan terstruktur. Melakukan integrasi RESTful API maupun GraphQL dengan ReactJS. Berkolaborasi dengan tim Backend Developer, QA, Project Manager, dan UI/UX Designer dalam seluruh proses pengembangan. Mengoptimalkan performa, aksesibilitas, dan skalabilitas aplikasi web. Menulis kode yang bersih, terorganisir, serta membuat library internal yang dapat digunakan kembali. Melakukan unit testing dan integration testing untuk menjaga kualitas produk. Memastikan tampilan mendukung cross-browser compatibility, mobile responsive, dan standar aksesibilitas.

sekitar 1 bulan lalu

Backend Engineer PT. Sepulsa Teknologi Indonesia Jakarta Selatan (Jakarta)

Design, build, and maintain APIs and backend services to integrate AI models into business applications. Develop middleware for connecting workflow automation platforms (e.g., n8n, Airflow) with ticketing systems (e.g., Jira) and data platforms (e.g., Elasticsearch). Manage and optimize data pipelines for AI automation, ensuring high availability and performance. Implement monitoring, logging, and error-handling systems to ensure reliable AI automation workflows

sekitar 1 bulan lalu

Product Manager PT Jakarta Digital Nusantara Jakarta Barat (Jakarta)

Conduct thorough research and analysis on product metrics, customers, market trends, and internet trends to identify challenges and opportunities. Generate innovative ideas based on the identified challenges that enhance market share, improve customer experience, drive growth, and increase conversion rates. Develop and formulate effective product strategies based on the generated ideas. Translate the product strategy into detailed requirements and prototypes. Monitor the implementation of product initiatives, assess their impact, and ensure timely progress. Collaborate with UI/UX teams to create a seamless user interface. Coordinate with cross-functional teams to ensure successful product execution and delivery. Collaborate with other teams during the implementation of new features or enhancements. Ensure high product quality through comprehensive functional testing.

sekitar 1 bulan lalu

Driver Direksi PT. Panca Terang Abadi Jakarta Utara (Jakarta)

Bertanggung jawab terhadap semua mobil User baik performance maupun kebersihan Bertanggung jawab dengan tugas dan tanggung jawab sebagai driver. Mematuhi semua peraturan yang diberikan user

sekitar 1 bulan lalu

Customer Experience Manager EF English First Jakarta Pusat (Jakarta)

Strategy & Leadership Develop and direct national CX strategies aligned with company objectives. Oversee the implementation of CX programs (NPS, Google Reviews, Mystery Shopper, Activation Surveys, Loyalty Programs). Coordinate closely with the CX Coordinator (platform owner) to ensure effective execution. Serve as the liaison between HQ, regions, centers, and partners/licensors regarding CX policies and initiatives. Insights & Analysis Collect and consolidate data from multiple CX sources (NPS, Google Reviews, QR Surveys, Mystery Shopper, FGDs, etc.). Analyze data to identify trends, root causes of churn, and opportunities for service improvement. Develop customer segmentation (Promoter, Passive, Detractor) to support retention and acquisition strategies. Prepare regular reports (weekly, monthly, quarterly) with actionable recommendations. Present insights through storytelling to management, partners, and stakeholders. Collaboration & Execution Work with Marketing, Sales, and Operations teams to translate insights into action plans. Provide guidance and best practices on parental communication (WhatsApp, Direct Messaging, trust-building) to centers. Support rebranding programs and new center expansion with data-driven insights. Ensure SLA discipline and timely follow-up on all customer feedback. Monitoring & Improvement Develop CX KPIs and dashboards at national and regional levels. Monitor execution in the field and ensure follow-up on priority issues. Recommend innovations based on customer insights and business needs.

sekitar 1 bulan lalu

Customer Care PT. Tirta Teknosys Jakarta Selatan (Jakarta)

Mengkonfirmasi customer terkait jadwal pengerjaan / pengiriman ke customer (sebelum dan sesudah terlaksana), dengan mencantumkan bukti dokumen dan foto Memonitor semua order hingga berjalan dan selesai dengan baik Menangani komplain dan memastikan komplain tertangani dan selesai Memastikan ke customer bahwa system sudah berjalan dengan baik H+1 dan H+7 setelah pengerjaan Memberikan respon terhadap telepon / pesan yang masuk dan mendistribusikan kebutuhan customer ke PIC terkait Melakukan koordinasi dengan tim terkait untuk memastikan order berjalan dengan baik Membuat laporan komplain Membuat laporan monitoring customer service Melakukan survey kepuasan pelanggan Membuat laporan survey kepuasan pelanggan Membuat data keluhan pelanggan Melakukan followup customer lama dengan cek history pembelian, min. 5 call per hari

sekitar 1 bulan lalu

Hr Coordinator PT. Hokinda Citralestari Surabaya (Jawa Timur)

Memastikan proses rekrutmen, penggajian dan training berjalan dengan baik dan tepat waktu.

sekitar 1 bulan lalu

HRD Staff PT. Geluran Adikarya Surabaya (Jawa Timur)

Mengelola seluruh proses rekrutmen, seleksi, dan onboarding karyawan. Menyusun strategi pengembangan SDM untuk mendukung pertumbuhan perusahaan. Melakukan analisa kebutuhan pelatihan serta merancang program pengembangan karyawan. Mengelola dan mengoptimalkan sistem HRIS untuk efisiensi administrasi personalia. Mengawasi implementasi kebijakan HR dan memastikan kepatuhan terhadap peraturan yang berlaku. Memberikan solusi terhadap permasalahan karyawan melalui pendekatan problem solving yang efektif. Membuat laporan HR secara berkala menggunakan Microsoft Excel dan aplikasi terkait. Berkoordinasi dengan tim operasional lapangan untuk mendukung kebutuhan SDM site.

sekitar 1 bulan lalu