DESKRIPSI PEKERJAAN
Onsite support for users on technical issues involving client’s network connectivity, network resource access, desktop clients, standard and client’s applications and hardware issues
Manage and configure desktops, deployment of application/software and apply updates/patches to desktops, laptops, and other client’s network devices
Perform service and maintenance of systems
Perform hardware upgrades (install RAM, SSD etc)
Perform software updates
Perform disk cloning for mass deployments
Perform general administrative tasks such as installing software and hardware; set up new user accounts and computers
Account management (Account creation, deletion, modification and reset password in accordance to
Customer's process and procedures)
Email messaging support configurations and troubleshooting (i.e. Microsoft Exchange)
Escalate, track and follow-up with the IT team on faults resolution in accordance to client’s procedures
REQUIREMENT
Minimum Diploma holders or equivalent
Minimum 1 year relevant working experience
In depth knowledge of the computer system
Knowledge of servers & network
Communicate well with users, vendors and colleagues
DETAIL LOWONGAN
- Umur -
- Min GPA -
- Min. Qualification D3
- Min Experience Staff
