Technical Support

(Staff)
PT. Sapta Tunas Teknologi
Komplek Perkantoran Agung , Sedayu Blok H No.28-30, Jl. Arteri Mangga Dua Raya, Jakarta Pusat, DKI Jakarta, Indonesia 10730
Jakarta Pusat - Jakarta - Indonesia
Lamar Sekarang       Simpan Pekerjaan

DESKRIPSI PEKERJAAN

Resolve technical problem and answer queries by chat, telephone and web system Diagnose, identify, isolate and analyze problems utilizing technical knowledge, historical incident records and knowledge base Record, maintain and update customer support incidents Doing preventive maintenance Document all technical inquiries including Preventive Maintenance report
REQUIREMENT

Minimum Bachelor degree in Technology/System Information At least 1 year experience in Technical support for IT Infrastructure Strong technical troubleshooting skills and problem solving Basic Server and Networking knowledge Participate in on-call rotation basis in order to provide 24/7 support for the customers if needed Ability and desire to quickly learn products and technologies Must have excellent communication skills and passion for providing professional class service Able to work in team Proficiency in English both written and spoken Willing to work on After Office Hour and Weekend

DETAIL LOWONGAN
  • Umur -
  • Min GPA -
  • Min. Qualification S1/D4
  • Min Experience Staff

LOKASI KERJA

Address

Jakarta

GAMBARAN PERUSAHAAN

-

http://www.saptatunas.com/

100-250

Formal

Indonesian

Komputer/TI

622150281717

monday - friday

-

FOTO PERUSAHAAN

Lokasi Perusahaan Komplek Perkantoran Agung , Sedayu Blok H No.28-30, Jl. Arteri Mangga Dua Raya, Jakarta Pusat, DKI Jakarta, Indonesia 10730