Manila - Luzon - Philippines
DESKRIPSI PEKERJAAN
REQUIREMENT
Provide 1st level technical assistance to all users concerning the use of computer hardware and software, including printing, software installation, word processing, electronic mail, and operating systems locally or remotely. Perform diagnosis and troubleshooting of issues aimed towards resolution/fulfillment of a ticket. Provide timely and accurate support of incidents and requests while maintaining a balance of overall work team responsibilities. Analyze, diagnose and resolve end user problems and suggest corrective solutions. Extend remote support for other site users. Monitor, receive and register all incidents and/or service requests raised via email or phone call, through to the IT Ticketing System. Analyze the performance of hardware and software interfaces and identify alternatives for optimizing the usage of computer resources. Complete service requests regarding software and hardware problems.
DETAIL LOWONGAN
- Umur -
- Min GPA -
- Min. Qualification S1/D4
- Min Experience Staff
LOKASI KERJA
Address
GAMBARAN PERUSAHAAN
Konsultan
63285400026
monday - saturday
-