Service Desk / IT Support

(Staff)
Accent Micro Technologies, Inc.
PHP 18,000 - 25,000
8/F, Philippine Stock Exchange East Tower, Exchange Rd, Ortigas Center, Pasig, 1605 Metro Manila, Filipina
Singapore - Singapore - Singapore
Lamar Sekarang       Simpan Pekerjaan

DESKRIPSI PEKERJAAN

*Serve as the first point of contact for customers seeking technical assistance over the phone or email *Perform remote troubleshooting through diagnostic techniques and pertinent questions *Determine the best solution based on the issue and details provided by customers *Walk the customer through the problem-solving process *Direct unresolved issues to the next level of support personnel *Provide accurate information on IT products or services *Record events and problems and their resolution in logs *Follow-up and update customer status and information *Pass on any feedback or suggestions by customers to the appropriate internal teamIdentify and suggest possible improvements on procedures
REQUIREMENT

DETAIL LOWONGAN
  • Umur -
  • Min GPA -
  • Min. Qualification S1/D4
  • Min Experience Staff

LOKASI KERJA

Address

Manila

GAMBARAN PERUSAHAAN

-

http://amti.com.ph/

Komputer/TI

63289889788

monday - friday

-

FOTO PERUSAHAAN

Lokasi Perusahaan 8/F, Philippine Stock Exchange East Tower, Exchange Rd, Ortigas Center, Pasig, 1605 Metro Manila, Filipina