DESKRIPSI PEKERJAAN
Troubleshoot client platform–related issues.
Provide IT support to VIPs, ensuring fast and efficient resolution of technical problems.
Respond promptly to incidents, investigate root causes, and implement temporary or permanent solutions.
Deliver on-site IT technical support for end-user issues, including diagnosis, rectification, and escalation when necessary.
Install, reinstall, troubleshoot, and configure Microsoft Windows OS and Microsoft applications on desktops and laptops.
Monitor service levels to ensure operational performance meets agreed standards.
Document system configurations, maintain logs, and prepare regular operational reports.
Participate in client platform implementation and upgrade projects.
REQUIREMENT
Minimum NITEC qualification.
Preferably at least 1 year of relevant experience
Proficient in Windows OS; knowledge of Mac OS is an added advantage.
Comfortable supporting BAU, project work, and technology refresh activities.
Willing to take required vaccinations (MMR, TDAP, Chickenpox) – fully claimable.
Comfortable working in a healthcare institution environment.
DETAIL LOWONGAN
- Umur -
- Min GPA -
- Min. Qualification D3
- Min Experience Staff
