Network routine performance assessment, troubleshoot the network issues and outages (LAN & WAN) • Firewall, Server & Storage performance, Server Backup Plan, propose & manage new network related project with proper project management Implementation of new technologies and platforms for supporting on premise network and connectivity to cloud environment. Participates in planning design, technical review and implementation for new systems infrastructure hardware and operating systems for new initiatives and projects within the cloud environment. Perform troubleshooting, identify root cause and follow up on problem resolution until completion Coordinate with Sales team & end user relating to network, systems & information security issues Assist with planning and implementing application systems upgrade Document the design, operation and troubleshooting of technology platform and procedures Actively monitors and analyses user requests for hardware and network related issues. Troubleshoots any IT technical issues and resolves in a courteous, professional, and timely manner. Familiar with computer-related hardware, Firewall server, networking maintenance and Microsoft products. Prepares technical and documentation Conduct onsite routine health check of the systems installed at customer base To perform any other tasks assigned by the Management.

Kuala Lumpur