IT Helpdesk Officer

IT/COMPUTER - HARDWARE (Less than 1 year experience/Fresh Grad)
Yayasan Cinta Anak Bangsa
Jalan. Surya Mandala I no 8D Kedoya, Jakarta Barat 11520 Indonesia
Jakarta Barat - Jakarta - Indonesia
Lamar Sekarang       Simpan Pekerjaan

DESKRIPSI PEKERJAAN

Provide IT Helpdesk support to users, including installation, configuration, and troubleshooting of hardware and software. Offer user guidance and assistance to resolve IT-related issues promptly. Maintain, monitor, and ensure the performance of IT systems, hardware, and software. Administer and document helpdesk tickets, ensuring timely resolution and accurate record-keeping. Maintain and update IT equipment inventory and asset documentation. Record and manage the inventory history of all IT devices and systems. Support the implementation of digital transformation initiatives within the organization. Collaborate with other IT team members to enhance system efficiency and service quality.
REQUIREMENT

Minimum education: SMK/D3/S1 in Information Technology, Information Systems, Computer Network Engineering, Software Engineering, or related fields. Experience: 0–1 year in a similar position (fresh graduates are encouraged to apply). Basic understanding of troubleshooting hardware, software, and networks. Familiarity with Windows and MacOS operating systems. Customer-oriented mindset with strong communication and problem-solving skills. Detail-oriented and disciplined in maintaining documentation. Ability to work both independently and collaboratively in a fast-paced environment.

DETAIL LOWONGAN
  • Umur -
  • Min GPA -
  • Min. Qualification SMA/SMK
  • Min Experience Less than 1 year experience/Fresh Grad

LOKASI KERJA

Alamat

Jakarta Barat

GAMBARAN PERUSAHAAN

-

https://www.ycabfoundation.org/

100-250

Formal

Indonesian

Agribisnis

622158355000

monday - saturday

-

FOTO PERUSAHAAN

Lokasi Perusahaan Jalan. Surya Mandala I no 8D Kedoya, Jakarta Barat 11520 Indonesia