DESKRIPSI PEKERJAAN
Setup and Maintain customer computers, server and network infrastructure
Answer staff questions in person or via phone on all company supported applications, determine source of computer problems and fix the issue (hardware, software, user access, etc.)
Remotely troubleshoot problems through email/telephone by taking over the control users terminals via LAN/WAN connections
Handle incoming phone call and escalation of problems
Update information on Help desk Ticketing System (Progress, Record Historical Solution as knowledge base)
Do IT Documentation (IT Asset, Knowledge Base, Topology, Licensing, etc)
If you feel you are the right candidate for this position, send your CV to hrd[at]bicom.co.id
REQUIREMENT
Candidates who live in West Jakarta
Minimum 1 year working experience
Understand Network Basic Concept such as routing, switching, etc.
Familiar with Mikrotik router device
Proficient in English both oral & written
Willing to be located in customer site
DETAIL LOWONGAN
- Umur -
- Min GPA -
- Min. Qualification S1/D4
- Min Experience Staff
