Customer Service Supervisor

(Supervisor / Coordinator)
Travelio (PT. Horizon Internusa Persada)
IDR 3,000,000 - 4,000,000
Jl. H. Nawi Buntu No.1, RT.6/RW.10, Gandaria Utara, Kec. Kby. Baru, Kota Jakarta Selatan, Daerah Khusus Ibukota Jakarta 12140
Jakarta Selatan - Jakarta - Indonesia
Lamar Sekarang       Simpan Pekerjaan

DESKRIPSI PEKERJAAN

- Monitoring daily task team - Managing staff performance, including conducting perfomance evaluations and providing feedback and coaching - Monitoring daily customer service activity and identify opportunities for improvement and resolve problems in customer service - Provide reporting and analytical information ( Especially Case ) to Manager
REQUIREMENT

- Minimum Bachelor Degree (S1) from any major - Familiar with Customer Service KPI - Excellent communication skills in both written and spoken - Familiar with call center software and analytics tools - Willing to work in shifting time and public holiday - Fleunt in English and Zendesk System is plus point - Able handle large team ( more than 10 member) - Able to supervise & monitoring different task - Problem solving and team player - Placement in Yogyakarta

DETAIL LOWONGAN
  • Umur Min 25th - Max 35th
  • Min GPA -
  • Min. Qualification S1/D4
  • Min Experience Supervisor / Coordinator

LOKASI KERJA

Alamat

Yogyakarta

GAMBARAN PERUSAHAAN

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https://www.travelio.com/

Properti

622139524523

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FOTO PERUSAHAAN

Lokasi Perusahaan Jl. H. Nawi Buntu No.1, RT.6/RW.10, Gandaria Utara, Kec. Kby. Baru, Kota Jakarta Selatan, Daerah Khusus Ibukota Jakarta 12140