Customer Service

(Staff)
Jendela360
Ruko Komplek Business Park Blok AB-6, Jl. Raya Meruya Ilir no 88, Kebon Jeruk, Jakarta Barat, Jakarta 11620, Indonesia
Jakarta Barat - Jakarta - Indonesia
Lamar Sekarang       Simpan Pekerjaan

DESKRIPSI PEKERJAAN

Serve as the primary point of contact for tenants, addressing inquiries, concerns, and requests promptly and professionally. Build and maintain positive relationships with tenants, ensuring a high level of satisfaction. Resolve tenant issues with empathy and effective problem-solving skills. Coordinate with internal teams to address maintenance, billing, or service-related concerns. Facilitate smooth communication between tenants and the property management team. Provide detailed explanations of property policies, procedures, and updates. Handle complaints or disputes with a persuasive and solution-oriented approach. Contribute to customer retention strategies by delivering excellent service.
REQUIREMENT

Minimum 1 year of tenant relations, customer care, or relevant work experience (fresh graduates may still be considered). Experienced in the property industry is a plus! Willing to work on a shifting schedule, including night shifts. Strong communication and interpersonal skills. Empathetic and people-oriented. Able to respond and resolve issues quickly. Excellent problem-solving skills and attention to detail. Willing to work on-site in Kebon Jeruk, Jakarta Barat.

DETAIL LOWONGAN
  • Umur -
  • Min GPA -
  • Min. Qualification S1/D4
  • Min Experience Staff

LOKASI KERJA

Alamat

Jakarta Barat

GAMBARAN PERUSAHAAN

-

https://jendela360.com/

20-50

Formal

Indonesian

Properti

081511360360

monday - saturday

-

FOTO PERUSAHAAN

Lokasi Perusahaan Ruko Komplek Business Park Blok AB-6, Jl. Raya Meruya Ilir no 88, Kebon Jeruk, Jakarta Barat, Jakarta 11620, Indonesia