End User Support Engineers x 2

(Staff)
People Profilers Pte Ltd
SGD 3,200 - 4,000
11 Collyer Quay, The Arcade, #13-01, Singapore 049317
Singapore - Singapore - Singapore
Lamar Sekarang       Simpan Pekerjaan

DESKRIPSI PEKERJAAN

Provide technical support to end-users on various technical issues and problems relating to end-user devices (e.g., desktop/laptop computers, printers, scanners and Smart Phones) and software such as Microsoft Office and emails Setup and deploy new desktop / laptop computers and the associated software, including Windows Active Directory (AD) administration. Support service request and incident management to provide quality end-user services. Perform ad-hoc root cause analysis and problem resolution. Ensure and follow standard IT service delivery processes in accordance with IT policies and procedures. Develop checklists for typical problems. Assist his/her immediate supervisor in the definition methods for issue resolution and prevention. Perform other duties as assigned.
REQUIREMENT

Diploma in Information Technology, Computer Engineering or equivalent, with at least 1 year of relevant experience in End User support. Proficient with Windows operation systems, M365, Anti-virus software and etc. General technical troubleshooting on IT hardware and software products (Desktops, Laptops, Printers, Audio, Projectors & etc) Handling incident tickets from end user for IT matters. Experience in supporting Microsoft Active Directory and DHCP will be an added advantage. Possess excellent interpersonal skills, resourceful, analytical, problem-solving and communication skills. A motivated person with the ability to work independently, a good team player and goal oriented individual. 5 days week, East, 2 positions available.

DETAIL LOWONGAN
  • Umur -
  • Min GPA -
  • Min. Qualification D3
  • Min Experience Staff

LOKASI KERJA

Alamat

Singapore

GAMBARAN PERUSAHAAN

-

https://www.peopleprofilers.com/

20-50

Formal

English

Manajemen Sumber Daya Manusia

6568357889

monday - friday

-

FOTO PERUSAHAAN

Lokasi Perusahaan 11 Collyer Quay, The Arcade, #13-01, Singapore 049317