IT Support

TECHNICAL & HELPDESK SUPPORT (Staff)
People Profilers Pte Ltd
SGD 2,500 - 3,000
11 Collyer Quay, The Arcade, #13-01, Singapore 049317
Singapore - Singapore - Singapore
Lamar Sekarang       Simpan Pekerjaan

DESKRIPSI PEKERJAAN

Provide IT hardware support and servicing for desktops and laptops to end users and corporate clients. Keep customers informed with timely updates on service appointments, status progress, and incident resolution. Ensure proper handling and coordination of parts during transit and within the team. Perform hardware and software diagnostics, troubleshooting, and issue resolution. Install operating systems, firmware, and BIOS as required. Manage end-to-end interactions with end users, ensuring quality service delivery. Track, manage, and resolve assigned service requests using a ticketing system. Collaborate closely with dispatchers, team leads, and supervisors to ensure timely completion and closure of service tasks. Participate in new product training sessions through web-based platforms.
REQUIREMENT

Minimum of GCE ‘O’ Level qualification. Minimum 0.5/1 year of relevant working experience. Basic knowledge of computer hardware and software. Enjoys working with people and keen to embrace new opportunities and learning experiences. Customer-oriented with a service-driven mindset. Able to work independently with minimal supervision. Willing to travel daily island-wide for on-site support (transport costs will be reimbursed).

DETAIL LOWONGAN
  • Umur -
  • Min GPA -
  • Min. Qualification S1/D4
  • Min Experience Staff

LOKASI KERJA

Alamat

Singapore

GAMBARAN PERUSAHAAN

-

https://www.peopleprofilers.com/

20-50

Formal

English

Manajemen Sumber Daya Manusia

6568357889

monday - friday

-

FOTO PERUSAHAAN

Lokasi Perusahaan 11 Collyer Quay, The Arcade, #13-01, Singapore 049317