REQUIREMENT

-     A diploma or bachelor’s degree in IT, Computer Science, or a related field is required. -     Minimum 3-4 years of experience in IT support, helpdesk, or a similar technical role, with hands-on experience in troubleshooting PC , notebook, workstation and printer issues. -     Strong proficiency in English, both written and verbal, to effectively communicate with users and document incidents. -     Advanced knowledge of operating systems (Windows, macOS, Linux) and the ability to troubleshoot software, hardware, and network issues. -     Familiarity with ITIL or other IT service management frameworks is preferred -     Experience with ticketing systems, remote support tools, and a strong understanding of system and network security best practices. -     Excellent problem-solving skills, attention to detail, and the ability to work under pressure while managing multiple issues. -     Strong interpersonal skills to provide clear, professional, and efficient support to users, and collaborate effectively with L1 and Internal Mubadala IT Teams. -Fluent in spoken and written Indonesian and English, proven with a minimum TOEFL score of 450 from a reputable institution like ETS (Educational Testing Service), for effective communication with internal and external stakeholders. ( nice to have )

DETAIL LOWONGAN

• Umur -
• Min GPA -
• Min. Qualification S1/D4
• Min Experience Staff