Merchant Acquisition, Sales & Onboarding Assistant Manager

(Manager / Assistan Manager)
Gedung Lippo Kuningan Lt. 27, Jl. HR. Rasuna Said Kav. B-12 Jakarta 12920
Jakarta - Jakarta - Indonesia

DESKRIPSI PEKERJAAN

Oversee the end-to-end process of merchant registration, from pitching merchants to become Grab partners to activation in our system, ensuring a seamless integration into our platform. Implement strategies and procedures to improve the onboarding process efficiency, reduce turnaround times, and enhance merchant satisfaction. Enable structured and effective process framework to continuously engage our merchants and listening to their needs, feedbacks, and stay in close communications Collaborate with other departments and teams across all markets of Grab to streamline cross-functional workflows impacting merchant acquisition, onboarding and account management Monitor and evaluate the performance of the sales, onboarding and account management process, identifying areas for improvement and implementing solutions to address any issues. Ensure compliance with regulatory requirements and company policies throughout the processes
REQUIREMENT

Bachelor's/Master's degree preferably in management, business, public administration, or engineering Min. 3+ years of experience in operations, sales business development, account management, marketing or a similar field Proven track record of managing and improving processes or similar operational and account management workflows Clear articulation in conveying information in verbal and written, while building positive relationship with a diverse range of individuals Analytical and problem-solving abilities, with a keen eye for detail and a focus on process optimization.

DETAIL LOWONGAN
  • Umur -
  • Min GPA -
  • Min. Qualification D3
  • Min Experience Manager / Assistan Manager

LOKASI KERJA

Alamat

Yogyakarta

GAMBARAN PERUSAHAAN

-

https://www.grab.com/id/jakarta-indonesia/

250-500

Casual(T-shirt)

Indonesian

Komputer/TI

02180648777

monday - saturday

-

FOTO PERUSAHAAN

Lokasi Perusahaan Gedung Lippo Kuningan Lt. 27, Jl. HR. Rasuna Said Kav. B-12 Jakarta 12920