Performing planning, monitoring, and evaluation related to IT infrastructure, as well as developing and resolving problems related to design, integration, and implementation to ensure everything runs smoothly. Providing strategic direction for the development of main policies related to the scope of the division in accordance and Analyzing changes in the strategic environment and the company's needs (macroeconomics, business, regulations, and social community) to be able to develop anticipatory strategies and plans to respond to these changes. Leading the long-term and annual planning process of the division by integrating the work plans, activities, and budgets of the departments below it, and aligning them with the company's strategic planning. Creating a work environment that empowers employees to generate and implement creative ideas for improvements in their work division. Understanding and analyzing the Company's overall business processes and the IT infrastructure used to ensure that the IT infrastructure used can support the Company's business process needs. Analyzing and determining the design of infrastructure and other supporting devices to ensure the use of infrastructure is cost-efficient. Resolving issues related to the IT infrastructure used by consulting with management/directors and/or relevant consultants. Evaluating and controlling the documentation implementation of business processes, integration, and other work results to ensure the completeness of documentation implementation. Evaluating and controlling the preparation or modification of end-user manuals to ensure proper and easily understandable preparation for users. Directing the activities of the departments under it with other divisions/departments to achieve maximum cooperation and synergy. Conducting communication sessions, supervising, and evaluating the performance of the department to be proactive and ready to anticipate changes in the Company's business strategy, plans, and policies related to resources.

Tangerang