IT Operation Head PT. Hipernet indodata Bandung (Jawa Barat)

Manage escalated delivery requests and resolve service issues for signature and priority customers. Coordinate regular meetings on SLA, service performance, updates, and issue handling. Review SLA and service performance report preparation. Evaluate network analysis, planning, and topology design proposals. Oversee device pre-configuration before client delivery. Analyze network performance and recurring issues; recommend permanent solutions. Monitor project and non-project work orders for timely and compliant completion. Oversee field activities (survey, installation, maintenance, dismantle) per SOW. Ensure SLA targets are achieved based on KPI parameters.

sekitar 15 jam lalu

Network Engineer PT. SIDOLA Computer Jakarta Selatan (Jakarta)

sekitar 2 hari lalu

Network Specialist PT. Bina Karya Prima Jakarta Utara (Jakarta)

Network Operations: Plan, configure, maintain, and troubleshoot networking hardware and peripherals, including but not limited to firewalls/routers, switches, access points, PABX, etc. Security Systems Management: Plan, configure, maintain, and troubleshoot security hardware and peripherals, including but not limited to DVR/NVR, IP cameras, etc. Monitoring & Optimization: Implement and maintain monitoring tools related to networking and security, including but not limited to network monitoring, centralized logging, etc. Project Collaboration: Coordinate and involve internal/external parties to deliver successful IT projects, especially but not limited to network and security.

sekitar 17 jam lalu

IT Staff Infrastructure Phintraco Group Semarang (Jawa Tengah)

Monitor and maintain the stability of network, server, storage, and supporting systems (on-premise & cloud). Handle installation, configuration, troubleshooting, and maintenance of IT infrastructure according to SLA. Provide technical support for BPO operations, including connectivity and access issues for operational teams (agents, support, admins). Deploy and configure workstations and network devices for new BPO projects. Manage system monitoring tools (e.g., Zabbix) to track infrastructure performance and capacity. Respond to system alerts and escalate issues when necessary. Perform regular patching, firewall and antivirus configuration, and ensure network security compliance. Conduct regular data backups and maintain Disaster Recovery documentation. Create and update technical documentation, network topology, and standard operating procedures (SOPs). Collaborate with Helpdesk, Security, and Project teams to resolve issues and support infrastructure improvement and development.

sekitar 3 hari lalu

Network Engineer PT. Datacomm Diangraha Jakarta (Jakarta)

Provide technical support to customers through on-site or remote troubleshooting. Performing standby at customer's site or office. Performing acceptance test procedure after implementation. Documentation and reporting to superior and/or customer.

sekitar 2 hari lalu

IT Manager PT. Fiwi Lestari Internasional (Avia Tour) Jakarta Pusat (Jakarta)

Design and implement IT strategies aligned with business goals. Manage IT infrastructure (networks, servers, cloud, and data security). Oversee GDS & airline/ticketing systems to ensure smooth operations. Develop and optimize booking platforms, websites, mobile apps, and API integrations. Implement cybersecurity measures and manage system upgrades. Lead and mentor the IT team while coordinating with vendors and airline partners.

sekitar 4 hari lalu

General Manager IT PT. Hanatekindo Mulia Abadi Jakarta Selatan (Jakarta)

Technology Implementation and Management Technology evaluation: Researching and recommending new technologies to improve efficiency and productivity. Infrastructure management: Ensuring the smooth operation of IT infrastructure, including networks, servers, and data centre. Security: Implementing robust security measures to protect sensitive data and systems. Compliance: Ensuring adherence to industry regulations and standards. Strategic Planning and Leadership Developing IT strategy: Aligning IT goals with the organization's business objectives. Leading IT teams: Managing and mentoring IT professionals to ensure optimal performance. Budgeting: Overseeing IT budgets and allocating resources effectively. Service Delivery and Support IT service delivery: Overseeing the delivery of IT services to end-users, including help desk support and system maintenance. Problem resolution: Identifying and resolving IT issues promptly. Continuous improvement: Implementing processes to enhance IT service quality and efficiency Vendor Management Vendor selection: Identifying and selecting appropriate IT vendors and service providers. Contract negotiation: Negotiating contracts with vendors to ensure favourable terms and conditions. Vendor performance management: Monitoring vendor performance and addressing any issues. Project Management Project oversight: Managing IT projects, including planning, execution, and monitoring. Risk management: Identifying and mitigating risks associated with IT projects. Stakeholder management: Communicating with stakeholders and ensuring their satisfaction with IT projects.

sekitar 3 hari lalu

IT Network and Security PT. Kimia Yasa Surabaya (Jawa Timur)

Menginstalasi, mengkonfigurasi, melakukan testing, melakukan monitoring, maintenance, dan troubleshooting pada perangkat network dan security. Melakukan network capacity planning dan monitoring Mengatur, melakukan testing, melakukan monitoring, melaporkan IT Security event Membantu dalam pelaksanaan corrective action yang diperlukan untuk menindaklanjuti temuan security audit/security event Melakukan instalasi antivirus/malware dan patching management Mengikuti dan berperan aktif dalam peninjauan dokumen dan hasil dalam setiap tahapan project terkait dengan network/IT Security, mulai dari business requirement sampai dengan implementasinya Membantu dalam perancangan, pembuatan dokumen, dan pelaksanaan aktivitas terkait dengan sistem/infrastruktur Network/IT Security dalam Disaster Recovery Plan dan uji cobanya Memelihara daftar aset yang dikelola oleh tim IT Network & IT Security Membuat dan melengkapi dokumentasi yang diperlukan sesuai dengan prosedur Memberikan pelatihan yang diperlukan oleh user terkait dengan network dan information security Membuat dokumentasi yang diperlukan sesuai dengan prosedur yang berlaku

sekitar 1 minggu lalu

IT Operation Staff PT. Asuransi Dayin Mitra Jakarta Pusat (Jakarta)

Melakukan support untuk core sistem dan sistem lainnya Menangani permintaan dan keluhan user terhadap sistem Melakukan pemantauan tiket permintaan user Bertanggung jawab dalam pembuatan query adhoc Mempersiapkan laporan bulanan

sekitar 1 minggu lalu

Senior Technical Consultant (IT Infrastructure) PT. Sapta Tunas Teknologi Jakarta (Jakarta)

Analyse business requirements and translate them into scalable, secure, and efficient IT infrastructure solutions Design and document complex IT infrastructure architectures, including networks, servers, storage, and cloud platforms Collaborate with IT teams to ensure smooth implementation and deployment of infrastructure solutions Provide technical guidance and support to the IT operations team to maintain the infrastructure Continuously monitor and optimise the performance of the IT infrastructure to meet changing business needs Identify and recommend innovative technologies and best practices to enhance the organisation's IT capabilities Participate in the development of IT policies, standards, and procedures to ensure consistency and compliance

sekitar 1 minggu lalu