IT CUSTOMER SUPPORT PT. Supersoft Sistemindo Jakarta Selatan (Jakarta)

Willing to learn about enterprise IT solutions for accounting and finance processes, for the purpose of handling customer issues. Having the knowledge to understand accounting and finance business processes in different industries (other business processes can be useful as well). Provide existing client support and technical issue resolutions via e-mail, phone, and other communication methods. Provide support including procedural documentation as part of Supersoft’s standard operating procedure, such as troubleshooting guidance for clients. Maintaining and updating internal data/reports in regard to client support.

sekitar 3 tahun lalu

IT Support PT. Master Mat Indonesia Surabaya (Jawa Timur)

Melakukan pemeliharaan hardware dan instalasi software Menyiapkan, mengelola, dan monitoring segala infrastuktur IT perusahaan (koneksi/jaringan internet, telfon, CCTV di semua cabang) Memperbaiki error pada sistem Membuat dokumentasi / laporan terkait permasalahan IT

sekitar 3 tahun lalu

IT Support PT. Qeon Interactive Jakarta Pusat (Jakarta)

Develops and implements policies and procedures related to information systems hardware and software Oversees operations and processes relating to mission critical systems. Communicates with other departments to report and resolve software, hardware, and operations problems. Coordinates the planning, installation, testing and maintenance of equipment/products, and the development and implementation of disaster/recovery procedures. Provides extensive vendor management. Assists in negotiation and coordinating activities of, hardware, software, telecommunications, and support vendors. Meets with users to determine quality of service and makes necessary adjustments Coordinates unit’s activities to ensure a smooth flow of operations by setting priorities, establishing goals, and assisting in the development and implementation of internal policies and procedures. Assists in development of long-term strategies for growth and maintenance of department resources. Makes budgetary recommendations to upper management, and monitors expenditures against approved budget. Maintains a broad knowledge of state-of-the-art technology, equipment and systems. Researches and evaluates new technologies

sekitar 3 tahun lalu

IT Support PT. Luna Boga Narayan Jakarta Barat (Jakarta)

sekitar 3 tahun lalu

IT Helpdesk PT. Surya Donasin Bandung (Jawa Barat)

Memastikan & Memonitor data tersinkron dengan baik antara data pusat dengan cabang Maintenance database baik di pusat atau di cabang-cabang Memastikan aplikasi di semua cabang bisa berjalan dengan baik dan lancar Memastikan back up database di Pusat dan Cabang berjalan dengan baik melakukan implementasi dan training aplikasi-aplikasi di Pusat atau Cabang

sekitar 3 tahun lalu

IT Support PT. Dana Purna Investama Jakarta (Jakarta)

sekitar 3 tahun lalu

IT Support Uno System Jakarta Pusat (Jakarta)

Menangani troubleshooting hardware Menangani troubleshooting software Troubleshooting komputer, Win XP, Win 2007, Jaringan LAN, Ghost PC

sekitar 3 tahun lalu

IT FIELD SUPPORT Uno System Bandung (Jawa Barat)

Menangani troubleshooting hardware Menangani troubleshooting software Troubleshooting komputer, Win XP, Win 2007, Jaringan LAN, Ghost PC

sekitar 3 tahun lalu

IT Help Desk Technician JD.ID (PT Ritel Bersama Nasional) Bandung (Jawa Barat)

Proven experience as a help desk technician or other customer support role Good understanding of computer systems, mobile devices and other tech products Ability to diagnose and resolve basic technical issues Proficiency in English Customer-oriented and cool-tempered Troubleshooting skills Ability to create and follow technical documentation Good knowledge and hands-on experience on Windows and Unix (included Mac OS) platform. Network experience: Structured Cabling, TCP/IP, DHCP Technical degree or certifications a plus

sekitar 3 tahun lalu

IT Support PT Setsuyo Astec Jakarta (Jakarta)

Ensure all company PC can be used properly Ensure all company PC can be connected to the network Ensure the company network is secure and safe (from viruses or hacker etc.) Ensure all application can be used properly Create a backup system that can store all the company PC data Create a technical report whenever there is an issue on PC or network Bring back or restore data on the user’s PC whenever there is an issue Repair PC whenever there is an issue in the shortest possible time

sekitar 3 tahun lalu