DESKRIPSI PEKERJAAN
1. Communication & Coordination
Manage and respond to emails in a timely and professional manner
Send outbound communications to patients (appointment reminders, follow-ups, updates)
Handle phone calls and patient inquiries
Liaise with patients regarding appointments, rescheduling, and reviews
2. Patient Management
Arrange and confirm patient appointments and follow-up visits
Track patient schedules and ensure timely reviews
Maintain accurate and up-to-date patient records
3. Administrative Support
Prepare, organize, and collate reports and documents
Maintain filing systems (digital and/or physical)
Assist with general office administrative tasks
4. Billing & Payments
Process payments (cash, card, or digital methods)
Issue invoices and receipts
Assist with basic accounting or payment reconciliation
5. Operations Support
Ensure smooth day-to-day clinic operations
Support doctors and healthcare staff with administrative needs
Monitor and follow up on pending tasks
REQUIREMENT
Proven experience as an administrative assistant, preferably in a healthcare or clinic setting
Strong written and verbal communication skills
Proficient in email handling, Microsoft Office, SAP (Preferred)
Good organisational and multitasking abilities
Comfortable handling sensitive and confidential information
Basic knowledge of billing or payment processing is an advantage
DETAIL LOWONGAN
- Umur -
- Min GPA -
- Min. Qualification D3
- Min Experience Staff
