DESKRIPSI PEKERJAAN
• Install and configure computer hardware operating systems and applications
• Monitor and maintain computer systems and networks
• Provide helpdesk support or desk side support to employees
• Troubleshoot system and network problems to diagnose and solve hardware/software faults
• Coordinate with external vendors to replace computer parts as and when required
• Follow diagrams and written instructions to repair a fault or set up a system
• Support the roll-out of new applications
• Set up new users’ accounts and profiles which include dealing with password issues
• Respond within agreed time limits to attend to queries from employees
• Work continuously on a task until completion
• Prioritize and manage many open cases at one time
• Assist in evaluation of notebooks/PCs/tablets/PDAs and etc
• Coordinate the layout of network and telephone cables
REQUIREMENT
• Minimum Diploma in Information Technology, or equivalent
• Minimum 2 years of work experience as IT support
• Experience in handling minimum 300 end users with relevant support
• Basic programming knowledge is essential
• Comfortable to work on weekends
DETAIL LOWONGAN
- Umur -
- Min GPA -
- Min. Qualification D3
- Min Experience Staff
