Executive, IT Support (SAP)

(Less than 1 year experience/Fresh Grad)
Level 3A, Podium Block, Plaza Berjaya, No. 12, Jalan Imbi, 55100 Kuala Lumpur, Malaysia.
Kuala Lumpur - Kuala Lumpur - Malaysia

DESKRIPSI PEKERJAAN

Monitor and manage the incident tickets To work with other IT pillars to ensure stores issues are resolved timely Responsible to manage support on all IT Applications at stores, eg. POS Application, Inventory Module, POS Back Office Application etc Ensure documentation, procedures and guidelines are up to-date. Hands on to attend and solve user problem when required Involved in departmental project. As Change Agent in the Digital roadmap and help to maximize the positive impact on the organization
REQUIREMENT

Education / Professional Qualification At least a degree in Computer Science or equivalent ITSM certification is an added advantage General (Behavioral, Supervisory Skill, etc) Willing to be hands on to resolve critical tickets as per when required Willing to get familiar and develop strong understanding on all stores systems Good stakeholders and internal communication skills Good time management, scheduling, analytics and problem-solving skills Must be proactive in driving desired outcome Ability to work with minimal supervision and as part of a team Good written and verbal communication skills Possess proactiveness in follow up on incident tickets to ensure SLA

DETAIL LOWONGAN
  • Umur -
  • Min GPA -
  • Min. Qualification S1/D4
  • Min Experience Less than 1 year experience/Fresh Grad

LOKASI KERJA

Alamat

Kuala Lumpur

GAMBARAN PERUSAHAAN

-

https://www.7eleven.com.my/

250-500

Casual(T-shirt)

Malay

Ritel

0321421136

monday - saturday

-

FOTO PERUSAHAAN

Lokasi Perusahaan Level 3A, Podium Block, Plaza Berjaya, No. 12, Jalan Imbi, 55100 Kuala Lumpur, Malaysia.