IT Support

(Staff)
PT. Metrodata electronics, Tbk
APL Tower 37th Floor Suite 3, Jl. Letjen S. Parman Kav. 28, Jakarta 11470
Jakarta Selatan - Jakarta - Indonesia
Lamar Sekarang       Simpan Pekerjaan

DESKRIPSI PEKERJAAN

Respond to and resolve incoming requests for technical support from users Diagnose and troubleshoot software, hardware, and network-related issues Provide guidance and training to end-users on the use of various software applications and IT systems Maintain detailed records of all support activities and resolutions Collaborate with the IT team to implement new technologies and improve existing systems Escalate complex issues to the appropriate team or vendor for further investigation and resolution Ensure the company's IT infrastructure and assets are secure and well-maintained
REQUIREMENT

Minimum 2 years of experience in a similar IT support role Proven track record of providing excellent customer service and technical support Strong problem-solving and analytical skills to quickly identify and resolve technical issues Hands-on experience with a variety of hardware, software, and networking technologies Excellent communication and interpersonal skills to effectively liaise with end-users Ability to work independently and as part of a team Formal qualification in Information Technology or a related field would be an advantage

DETAIL LOWONGAN
  • Umur -
  • Min GPA -
  • Min. Qualification D3
  • Min Experience Staff

LOKASI KERJA

Alamat

Jakarta

GAMBARAN PERUSAHAAN

-

https://www.metrodata.co.id/

250-500

Formal

Indonesian

Komputer/TI

02129345888

monday - friday

-

FOTO PERUSAHAAN

Lokasi Perusahaan APL Tower 37th Floor Suite 3, Jl. Letjen S. Parman Kav. 28, Jakarta 11470