IT Helpdesk Engineer (Contract)

(Less than 1 year experience/Fresh Grad)
Alphaeus Pte Ltd
IDR 2,400 - 2,550
8 Eu Tong Sen Street, #19-98/99 The Central, Singapore 059818
Singapore - Singapore - Singapore
Lamar Sekarang       Simpan Pekerjaan

DESKRIPSI PEKERJAAN

To provide accessible, timely, effective, efficient, and professional quality service to resolve problems and to delight. Be available to take calls. Prompt response to queries via voicemail / email / fax. Accurate assessment/ resolution of problems. Provide first level support to troubleshoot and solve technical problems. Incident tracking and first & second level resolution for all trouble calls, including those related to desktop, LAN, centralized infrastructure, Wide Area Network, and voice services related service requests. Coordination for employee user account administration, activation, changes, and terminations. Receive and answer all users' IT service request calls.
REQUIREMENT

Min Nitec in any disciplines. At least 3 months of IT technical support exposure or call centre Strong communication and customer service skills. Knowledge in Windows OS, Active Directory Account Administration, MS Outlook, mobile devices support. Working hours: 5.5 working days, 44 hours work week

DETAIL LOWONGAN
  • Umur -
  • Min GPA -
  • Min. Qualification D3
  • Min Experience Less than 1 year experience/Fresh Grad

LOKASI KERJA

Alamat

Singapore

GAMBARAN PERUSAHAAN

-

https://www.alphaeus.com.sg/

Komputer/TI

6569311888

-

FOTO PERUSAHAAN

Lokasi Perusahaan 8 Eu Tong Sen Street, #19-98/99 The Central, Singapore 059818