IT Support Executive

TECHNICAL & HELPDESK SUPPORT (Staff)
Suite 28.01, Level 28, Menara South Point, Mid Valley City, 59200 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia
Kuala Lumpur - Kuala Lumpur - Malaysia

DESKRIPSI PEKERJAAN

Provide first-level and second-level support for hardware, software, and basic network issues (Windows, macOS, mobile devices).​ Install, configure, and maintain laptops, desktops, printers, and standard office applications.​ Administer Microsoft 365 services, including user accounts, email (Exchange Online), SharePoint, Teams, and OneDrive.​ Enroll, configure, and monitor devices using Microsoft Intune (MDM/MAM), including deployment of apps, policies, and compliance settings.​ Assist with creating and maintaining simple automations and workflows using Power Automate to support business processes.​ Manage user lifecycle activities: account creation, permission changes, license assignment, and deactivation in Microsoft 365 and Azure AD.​ Support data backup routines, basic server or cloud resource access, and ensure endpoints receive updates and patches.​ Monitor and escalate cybersecurity alerts, help enforce security policies (MFA, conditional access, device compliance), and support incident response activities as directed.​ Maintain accurate records of IT assets, configurations, and support tickets using a helpdesk or ticketing system.​
REQUIREMENT

Diploma or Degree in Information Technology, Computer Science, or a related field.​ 1–3 years of experience in IT support, helpdesk, or desktop support role (fresh graduates with strong internship experience are also encouraged to apply).​ Practical experience with Microsoft 365 administration (user management, email, basic SharePoint/Teams support).​ Basic experience or strong interest in Microsoft Intune, endpoint management, and modern device management concepts.​ Good understanding of Windows operating systems; exposure to macOS and mobile platforms is an added advantage.​ Familiarity with networking fundamentals (TCP/IP, DNS, Wi-Fi, VPN) and basic troubleshooting.​ Awareness of cybersecurity best practices such as strong passwords, MFA, phishing awareness, and device compliance.​ Strong problem-solving skills, willingness to learn, and the ability to communicate clearly with non-technical users.​

DETAIL LOWONGAN
  • Umur -
  • Min GPA -
  • Min. Qualification D3
  • Min Experience Staff

LOKASI KERJA

Alamat

Manila

GAMBARAN PERUSAHAAN

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https://lianson.com/

Logistik/Transportasi

60197643940

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FOTO PERUSAHAAN

Lokasi Perusahaan Suite 28.01, Level 28, Menara South Point, Mid Valley City, 59200 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia