Unit 1101C, Level 11, Tower C, Uptown 5, Jalan SS 21/39, Damansara Utama, 47400 Petaling Jaya, Selangor, Malaysia
Kuala Selangor - Selangor - Malaysia
Kuala Selangor - Selangor - Malaysia
DESKRIPSI PEKERJAAN
Confers with customers via phone, email or chat to diagnose technical and/or system problem troubleshoot, repair and test solutions. Fully documents and escalates if necessary.
Follows procedures to troubleshoot client-server software application issues that may involve Microsoft SQL, web servers, credit card payment terminals, network printers, and Android/IOS devices.
Responds to situations where standard procedures have failed to isolate or correct system or software failures through customer-centric interpersonal skills and providing technical product knowledge.
Stays up-to-date with software updates and/or changes to be able to provide timely and accurate solutions to customers.
REQUIREMENT
3+ years applicable experience and demonstrated success/knowledge. Industry knowledge/experience.
DETAIL LOWONGAN
- Umur -
- Min GPA -
- Min. Qualification S1/D4
- Min Experience Staff
LOKASI KERJA
Alamat
Kuala Selangor
GAMBARAN PERUSAHAAN
Komputer/TI
60379628800
monday - friday
-