IT Helpdesk Staff

(Staff)
Travelio (PT. Horizon Internusa Persada)
Jl. H. Nawi Buntu No.1, RT.6/RW.10, Gandaria Utara, Kec. Kby. Baru, Kota Jakarta Selatan, Daerah Khusus Ibukota Jakarta 12140
Jakarta Selatan - Jakarta - Indonesia
Lamar Sekarang       Simpan Pekerjaan

DESKRIPSI PEKERJAAN

- Handle user account system management. - Monitoring, maintenance and repair IT assets. - Serve as an escalation point for complex technical issues. - Monitoring stock of IT assets. - Ensure timely resolution of user requests and incidents. - Maintain accurate documentation of support processes. - Setup office network environtment & configuration.
REQUIREMENT

- Bachelor’s degree in Information Technology or related field. - Proven experience in IT support or help desk roles. - Strong technical troubleshooting and problem-solving skills. - Excellent communication and interpersonal abilities. - Experience with ticketing and remote support systems. - Ability to manage multiple tasks and priorities. - Strong organizational and documentation skills. - Customer-focused mindset. - Ability to work under pressure and meet deadlines. - Willing to full Work From Office (WFO).

DETAIL LOWONGAN
  • Umur -
  • Min GPA -
  • Min. Qualification S1/D4
  • Min Experience Staff

LOKASI KERJA

Address

Yogyakarta

GAMBARAN PERUSAHAAN

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https://www.travelio.com/

Properti

622139524523

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FOTO PERUSAHAAN

Lokasi Perusahaan Jl. H. Nawi Buntu No.1, RT.6/RW.10, Gandaria Utara, Kec. Kby. Baru, Kota Jakarta Selatan, Daerah Khusus Ibukota Jakarta 12140