IT Helpdesk/Service Desk Engineer
(Less than 1 year experience/Fresh Grad)
SGD 0 - 2,400
8 Eu Tong Sen Street, #19-98/99
The Central, Singapore 059818
Singapore - Singapore - Singapore
Singapore - Singapore - Singapore
DESKRIPSI PEKERJAAN
To provide accessible, timely, effective, efficient, and professional quality service to resolve problems and to delight.
Be available to take calls.
Prompt response to queries via voicemail / email / fax.
Accurate assessment/ resolution of problems.
Provide first level support to troubleshoot and solve technical problems.
Incident tracking and first & second level resolution for all trouble calls, including those related to desktop, LAN, centralized infrastructure, Wide Area Network, and voice services related service requests.
Coordination for employee user account administration, activation, changes, and terminations.
Receive and answer all users' IT service request calls.
REQUIREMENT
Min Nitec in any disciplines. Knowledge in Windows OS, Active Directory Account Administration, MS Outlook, mobile devices support.
DETAIL LOWONGAN
- Umur -
- Min GPA -
- Min. Qualification D3
- Min Experience Less than 1 year experience/Fresh Grad
LOKASI KERJA
Address
Singapore
GAMBARAN PERUSAHAAN
Komputer/TI
6569311888
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