Customer Support (Inbound)

(Less than 1 year experience/Fresh Grad)
PT. Monotaro Indonesia
Summitmas II Building 19th Floor, Jl. Jend. Sudirman Kav. 61-62, Jakarta 12190
Jakarta Pusat - Jakarta - Indonesia
Lamar Sekarang       Simpan Pekerjaan

DESKRIPSI PEKERJAAN

Handle inbound inquiries via call, email, chat, and WhatsApp, providing product and service information. Identify customer needs, research issues, resolve complaints, and provide solutions. Deliver excellent customer service to meet quality standards. Maintain ownership of customer tickets, ensuring proper follow-ups with relevant departments. Coordinate with multi-department to solve customer's issue.
REQUIREMENT

Minimum Associate Degree (D3) in any field. Fresh graduates are welcome; 1 year of experience in Customer Service or Sales is a plus. Strong verbal and written communication skills. Excellent active listening skills. English proficiency is an advantage.

DETAIL LOWONGAN
  • Umur -
  • Min GPA -
  • Min. Qualification D3
  • Min Experience Less than 1 year experience/Fresh Grad

LOKASI KERJA

Address

Jakarta Pusat

GAMBARAN PERUSAHAAN

-

https://www.monotaro.id/

100-250

Formal

Indonesian

Ritel

622131106990

monday - friday

-

FOTO PERUSAHAAN

Lokasi Perusahaan Summitmas II Building 19th Floor, Jl. Jend. Sudirman Kav. 61-62, Jakarta 12190