IT Operation System Support

(Staff)
Podomoro City Garden Shopping Arcade Blok B/8 DH Jl. S. Parman Jakarta Barat 11470 Indonesia
Jakarta Barat - Jakarta - Indonesia

DESKRIPSI PEKERJAAN

Issue Resolution & Documentation: Diagnose and resolve hardware, software, and network issues, documenting solutions for team knowledge sharing. Control Room & First Layer Support: Assist dispatchers and operators with IT issues in control room and mining areas; escalate as necessary. Ticket Management: Track, resolve, and escalate tickets efficiently. System Maintenance: Monitor and optimize system performance, apply updates, and perform routine checks. Asset Management: Maintain inventory, manage lifecycle, and ensure compliance with MIS policies.
REQUIREMENT

Must be willing to work in Jobsite (Papua) with Roster system (6 weeks onsite, 2 weeks offsite). Minimum Bachelor's degree in Electrical Engineering, Telecommunications, Information Technology or relevant majors with minimum GPA 3.00 Minimum 2 years of experience in IT support, operations systems support, or related roles. Experience with IT asset management and control room operations. Strong troubleshooting and problem-solving skills, with expertise in diagnosing and resolving hardware, software, and network issues. Proficient in IT infrastructure, including applications and IT desk support. Experience in servers, networks, radio systems will be a plus. Proficiency in system monitoring, performing routine checks, applying approved software patches, and optimizing system performance. Experience in creating technical documentation, such as user guides, FAQs, and troubleshooting guides. Familiarity with asset lifecycle management, including procurement, inventory control, reporting, and maintenance. Willingness to work in diverse and potentially challenging environments, including underground operations and field sites. Flexibility to be on-call for urgent issues as needed.

DETAIL LOWONGAN
  • Umur -
  • Min GPA 3
  • Min. Qualification S1/D4
  • Min Experience Staff

LOKASI KERJA

Address

Jakarta

GAMBARAN PERUSAHAAN

-

http://www.kamoro.com/

100-250

Formal

Indonesian

Komputer/TI

6285100705258

monday - friday

-

FOTO PERUSAHAAN

Lokasi Perusahaan Podomoro City Garden Shopping Arcade Blok B/8 DH Jl. S. Parman Jakarta Barat 11470 Indonesia