English Contact Center Agent

CUSTOMER SERVICE (Staff)
PT. Rajawali Berdikari Indonesia
IDR 3,000,000 - 4,000,000
The Great Saladin Square Blok C10, Jl. Margonda Raya No.39, Depok, Pancoran MAS, Depok, Kec. Pancoran Mas, Kota Depok, Jawa Barat 16431
Depok - Jawa Barat - Indonesia
Lamar Sekarang       Simpan Pekerjaan

DESKRIPSI PEKERJAAN

Handle customer inquiries and resolve issues efficiently and courteously. Provide accurate information and solutions to customer challenges. Maintain high Customer Satisfaction (CSAT) scores and adhere to Average Handle Time (AHT) targets in line with Service Level Agreements (SLAs). Collaborate with relevant teams to ensure timely and effective resolution of customer problems.
REQUIREMENT

Minimum Diploma (D3) degree in any major. Excellent verbal and written communication skills in English. Possess a positive attitude, strong empathy, and a genuine desire to help customers. Proficient in using Microsoft Office and Google Office Suites. Ability to work effectively under pressure and adapt to changing circumstances. Basic computer and internet literacy. Willingness to work in shifts (including weekends and holidays, as needed). Strong customer satisfaction orientation.

DETAIL LOWONGAN
  • Umur -
  • Min GPA -
  • Min. Qualification D3
  • Min Experience Staff

LOKASI KERJA

Address

Yogyakarta

GAMBARAN PERUSAHAAN

-

http://radikari.com/

250-500

Casual(T-shirt)

Indonesian

Manajemen Sumber Daya Manusia

02139700199

monday - saturday

-

FOTO PERUSAHAAN

Lokasi Perusahaan The Great Saladin Square Blok C10, Jl. Margonda Raya No.39, Depok, Pancoran MAS, Depok, Kec. Pancoran Mas, Kota Depok, Jawa Barat 16431