Customer Care Manager

(Manager / Assistan Manager)
PT. Kusuma Sampurna Mulia
IDR 15,000,000 - 18,000,000
Jl.Gading Golf Boulevard, Ruko Crystal Blok CRL. 1/3 Gading Serpong, Kelurahan Pakulonan Barat, Desa/Kelurahan Pakulonan Barat, Kec.Kelapa Dua, Kab. Tangerang, Provinsi Banten.
Tangerang - Banten - Indonesia
Lamar Sekarang       Simpan Pekerjaan

DESKRIPSI PEKERJAAN

Cold calling and making multiple outbound calls to potential customers Performing Customized targeted sales strategies Meeting all quotas for cold, inactive and active calls Facilitating future sales and meeting or exceeding future sales Build relationship with customers through good customer service and explanation on what the products do and how they can benefit from the brand Achieve sales target set by the company Answering potential customer’s questions and follow up Maintaining records call, collect and update information Create CRM reports and several important components needed in the CRM report dashboard Ability to manage big teams, set KPIs, and maintain harmony in the working place. Ability to motivate and encourage under-performing staff. Must be able to issue warning letters and performance improving plans. Ability to ensure that positivity and great wholesome attitudes are maintained at all times in the work place. Ensuring that minimum calling and client booking expectations are met on a daily, weekly, and monthly basis. Working directly with the marketing team to strategize and implement leads generation and/or sales campaigns.
REQUIREMENT

At least 7 years experiences in the related field for this position (especially in Banking or Hospitality industry) Candidates should possess at least a Diploma/Graduate Bachelor degree (any field) Certified Call Center Manager (e.g. CCCM) or equivalent qualification is a plus Results driven, persistence, time management, telephone outbound cold calling telephone sales, motivating for sales training Ability to source leads generation Must be able to run call centre with result Must demonstrate leadership to motivate sale telemarketers to achieve quota daily Must be able to conduct selection to interviewing and hiring the right telemarketers Must be able to conduct training on what to sell and what product and service sell over the phone Working location: Modernland, Tangerang.

DETAIL LOWONGAN
  • Umur -
  • Min GPA -
  • Min. Qualification D3
  • Min Experience Manager / Assistan Manager

LOKASI KERJA

Address

Tangerang

GAMBARAN PERUSAHAAN

-

https://kusumabeauty.id/home

100-250

Mix

Indonesian

Perawatan Kesehatan

02155780847

monday - saturday

-

FOTO PERUSAHAAN

Lokasi Perusahaan Jl.Gading Golf Boulevard, Ruko Crystal Blok CRL. 1/3 Gading Serpong, Kelurahan Pakulonan Barat, Desa/Kelurahan Pakulonan Barat, Kec.Kelapa Dua, Kab. Tangerang, Provinsi Banten.