Technical Support PT. Asuransi Bintang, Tbk Medan (Sumatera Utara)

Membantu mencetak dan mengirimkan polis-polis baru maupun perpanjangan ke tertanggung Membantu melakukan fungsi-fungsi teknik, diantaranya fungsi claim, underwriting, dan reassurance Membantu melakukan operasional kantor

about 3 minggus ago

Product & Technical Support PT. Mikatasa Agung Makassar (Sulawesi Selatan)

Memperkenalkan dan memberikan informasi tentang produk kepada customer Memberikan training produk kepada customer

about 3 minggus ago

Head IT PT. Avisha Citra Mandiri Jakarta (Jakarta)

about 3 minggus ago

IT Application Support PT. Artha Adipersada Surabaya (Jawa Timur)

Membuat Query untuk kebutuhan reporting / analisa koordinasi dengan tim IT dan tim terkait dalam menunjang pelaksanaan kegiatan operasional. Menjawab pertanyaan/kendala atau permintaan terkait aplikasi & data dari user Menganalisa & melakukan up date data yang diperlukan oleh user Membuat laporan secara lengkap, akurat dan target waktu yang telah ditentukan Menggunakan Querry SQL untuk mengolah, menampilkan dan menyajikan data kepada pihak internal yang berkepentingan

about 3 minggus ago

Technical Support PT. Hyundai Elevator Indonesia Jakarta (Jakarta)

Perform handling on problematic units/ callbacks To check the unit that often has problems/ callbacks To check the unit to be included in maintenance Perform repair work and replace spare parts when necessary Coordinating the work of the task force team and the callback center in their daily activities Coordinate with depot managers and zone managers in their daily activities Provides reports on daily activities Provide analysis for callback routines Provide training to other technicians when needed Create technical documents for service technician reference and guidance

about 4 minggus ago

IT Governance & Risk Staff PT. Bank CTBC Indonesia Jakarta Selatan (Jakarta)

Ensure the adequacy of IT risk management process throughout IT Group by performing IT risk and IT control assessment regularly and ad-hoc assessment as necessary. Ensure timely and accurate IT reporting to internal and external stakeholders, ensuring that the Bank’s Management is well informed on IT activities in order to make strategic decisions based on the Bank’s goals and objectives. Maintain IT process compliance to all mandatory requirement from Regulator or Parent Bank by conducting internal assessment and monitor all action plan identified based on the assessment. Work with related IT Departments to manage IT policies and procedures, include ensuring its validity to current IT process, related best practices, and regulatory requirement. Monitor the realization/progress of IT Development Plan and IT Strategic Plan execution. Manage internal and external IT audit activities and ensure that appropriate actions have been taken to remediate identified audit findings. Provide expert advise to all BU/SU in regards with IT Governance, Risk, and Compliance matters.

about 4 minggus ago

Technical Consultan PT. Metrodata electronics, Tbk Jakarta (Jakarta)

Working together with presales team in case of integration between application needed. Working together with presales team in case of customization of the tools. Design and Develop DevOps Tools Chain based on given requirement. Making Documentation of projects that are implement Learning/explore new tools/applications/technologies

about 4 minggus ago

IT Operations & Admin Assistant Mavenside Consulting Pte Ltd Singapore (Singapore)

Perform routine monitoring and resolve basic issues according to Standard Operating Procedures (SOPs) Follow through the escalation process as necessary Track and manage all incidents to closure within Service Level Agreements (SLAs) Provide administrative support to ensure smooth day-to-day operations Perform data management and documentation duties to ensure accuracy of records Generate and prepare reports Source for viable vendors and request for quotations Liaise with internal and external stakeholders on projects to ensure timely delivery Identify opportunities for the automation of day-to-day operational processes such as data collection and tracking Design and implement automation solutions Support ad-hoc duties and projects as assigned

about 4 minggus ago

IT Techincal & Support Specialist PT. Centrin Afatec Jakarta Pusat (Jakarta)

Install & configure application and associated interface Responsible for managing onsite project timeline for the installation Conduct training of the applications to the users Be familiar with and adhere to the overall installation standards and procedure. Proactively work with the software principal to ensure service level requirement are exceeded. Participate in quality assurance of new product, new version release software when required, hence always fully equipped with product knowledge and updates at all times Submit timely and accurate project status and other required reporting via current communication method.

about 4 minggus ago

Support Executive (IT) PT. Innoark Servis Internasional Bandung (Jawa Barat)

Provide 1st / 2nd level of helpdesk support to our international clients via phone, chats, or emails in a timely and professional manner. Ensure incidents are logged and updated in the Zendesk ticketing system. Monitor all ticket statuses in Zendesk and ensure issues are followed through and closed satisfactorily. Build a good rapport with clients. Learn and achieve a good understanding of product features. Diagnose and resolve technical problems, escalate complex issues to appropriate teams when necessary. Guide customers through troubleshooting steps and provide clear and concise instructions. Document customer interactions, technical solutions, and troubleshooting steps. Collaborate with cross-functional teams, including Engineering and Product Management, to resolve technical issues and improve product functionality. Perform testing tasks based on Use Case scenarios. Work in Batam/Bandung office No hybrid/remote/WFH options

about 4 minggus ago