Customer Service Al Ghazi Contracting LLC Dubai (Dubai)

Answer incoming calls. Coordinate with teams, customers, suppliers, and assess requirements for procurement, supply, and logistics operations. Generate new sales leads. Provide complete and valid information about the products and services. Meet sales targets. Build sustainable relationships with customer accounts through interactive communication. Keep records of customer interactions and file documents. Handle customer complaints and provide solutions. Follow all communication procedures, guidelines and policies.

about 4 years ago

Customer Service Officer Parkway Pantai Singapore (Singapore)

Provide excellent customer service to all customers Schedule examination appropriately and communicate essential services to customers and colleagues Ensure patients' confidentiality at all times Ensure handover of information is complete and timely Perform efficient and accurate patient registration Ensure billing and cashiering processes are accurately performed Work closely with other staff of the department to ensure total patient care is met To ensure compliance of radiology safety policy Other assignments as and when required

about 4 years ago

Customer Service Supervisor KUEHNE+NAGEL_Taiwan Dexun International Transport Co., Ltd. Taipei (Northern Taiwan)

To own, monitor + drive all sales activities of the field + inside sales organization. To focus on customer facing activities + be actively involved in the generation of sustainable new business opportunities with a clear focus on SME. To align the sales efforts with Customer Care Managers, Pricing + Sea Logistics Business Development teams, including pricing decisions. To monitor competitor activity by gathering + communicating current information on pricing + products. To report customer complaints to the CCL team and support resolution as required. To align with the CCL colleagues when onboarding new customers. To maintain + update the most relevant customer information in internal systems. To regularly review customer portfolios with the CCL Managers + Teams. To focus on customer engagement, satisfaction, retention + reactivation through high levels of service quality in close collaboration with the CCLs.

about 4 years ago

Account Management Sutherland Global Services Kuala Lumpur (Kuala Lumpur)

answer inbound calls to provide exceptional customer service to consumers. Respond to inquiries about products and services, processing payments, or performing general account maintenance. Up-selling customers to new products or services may be encouraged.

about 4 years ago

Customer Service shefako Dubai (Dubai)

Achieve group revenue target for daily, weekly and monthly rentals – for the branch. Should maintain counter as per International Standards. Image audit and operational audit. Ensure that all documentation and system accuracy is maintained and relevant documents are obtained at the time of checkout and scanned clearly into the system. Customer Service: Must ensure that one continuously exceeds customer expectations from all customer touch points within the business. All customer queries are handled in a professional and timely manner. Manage the pre check ins daily and ensure that closing of rental is done without delay. Justification of unclosed rentals. Shift Handover : Ensure shift closing is done as per set standards and that there no variances. Vehicle inventory, manual docs, cash etc., are properly handed over and acknowledged. To settle any variances within 24 hours.

about 4 years ago

Customer Care Consultant Maersk Malaysia Sdn Bhd Kuala Lumpur (Kuala Lumpur)

Handle Customer Service issues for Sealand Asia in a timely, efficient and profes-sional manner Provide the highest level of service to the Customer by accepting and confirming the booking within agreed deadline Deliver and maintain the highest quality customer service level with the aim of achieving business retention and customer's loyalty Ensure Sealand Asia Policies, guidelines and procedures are adhered to. Also local, national and international rules and regulations related to shipping activities Support the Counter to overcome all issues to Customers Support the Global Shared Centre in servicing the Customers Support the Sales teams in servicing the Customers Understand and applying system updates according to Standard Operating Procedure (SOP)s and guidelines Communicate with internal and external customers in a professional manner

about 4 years ago

Customer Relations Officer NTK Learning Center Limited Hong Kong (Hong Kong)

Handle face-to-face enquiries, telephone calls and email correspondence from clients in a professional manner Maintain a positive relationship with all new and existing clients Provide after-sale services to enhance customer satisfaction Understand clients’ needs to recommend the best possible education programs React promptly to a problem with a feasible solution Be a key player to drive sales and to exceed the sales target Support the team and various internal parties to achieve greater efficiency in operation Participate in various project team meetings to give suggestions on areas of improvement Assist in ad hoc projects assigned by the Management

about 4 years ago

CALL CENTER AGENT Al Ghazi Contracting LLC Dubai (Dubai)

Maintaining a positive, empathetic and professional attitude toward customers at all times. Communicating with customers through various channels. Responding promptly to customer inquiries. Acknowledging and resolving customer complaints. Processing orders, forms, applications, and requests. Knowing our products inside and out so that you can answer questions. Communicating and coordinating with colleagues as necessary. Keeping records of customer interactions, transactions, comments and complaints. Ensure customer satisfaction and provide professional customer support.

about 4 years ago

Customer Service Sykes Philippines Manila (Luzon)

• Competitive salary, account-specific benefits and performance incentives • Night differential and night shift allowances • Paid sick and vacation leaves • HMO coverage (medical and dental) for you, even during probationary period, and your qualified dependents • Life Insurance • Cool office spaces and employee-centric facilities • Accessible locations • Mentoring and development programs for career growth opportunities • Exclusive discounts in partner establishments • Company-sponsored interest clubs • Employee engagement activities • Volunteer programs • SYKES has been in the Philippines for more than 20 years and is considered the country’s first multinational contact center!

about 4 years ago

Call Center Al Ghazi Contracting LLC Dubai (Dubai)

Maintaining a positive, empathetic and professional attitude toward customers at all times. Communicating with customers through various channels. Responding promptly to customer inquiries. Acknowledging and resolving customer complaints. Processing orders, forms, applications, and requests. Knowing our products inside and out so that you can answer questions. Communicating and coordinating with colleagues as necessary. Keeping records of customer interactions, transactions, comments and complaints. Ensure customer satisfaction and provide professional customer support.

about 4 years ago