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IT Helpdesk PT. GfK Retail and Technology Indonesia Jakarta (Jakarta)
Provide helpdesk support and resolve problems to the end user’s satisfaction Monitor and respond quickly and effectively to requests received through the IT helpdesk Monitor Service Desk for tickets assigned to the queue and process first-in first-out based on priority Modify configurations, utilities, software default settings, etc. for the local workstation Utilize and maintain the helpdesk tracking software Document internal procedures Assist with onboarding of new users Install, test and configure new workstations, peripheral equipment and software Maintain inventory of all equipment, software and software licenses Report issues to the Service Desk for escalation Manage PC setup and deployment for new employees using standard hardware, images and software Assign users and computers to proper groups in Active Directory Perform timely workstation hardware and software upgrades as required
/ IT SUPPORT/HELPDESKabout 7 years ago
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STAF IT PT. Sumber Bening Lestari Surabaya (Jawa Timur)
Maintenance program Pengembangan program Analisa data
/ IT SUPPORT/HELPDESKabout 7 years ago
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IT Staff PT. Rumah Masa Depan Semarang (Jawa Tengah)
Key Responsibilities – position 1: Maintain photos repository Modify photos to given specifications Maintain website Key responsibilities – position 2: Input data Control data Networking hardware Needed skills Proficiency with Photoshop Proficiency with MS Office Good organization skills Good to have Experience in development Server administration (Linux) General IT troubleshooting Data management
/ IT SUPPORT/HELPDESKabout 7 years ago
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IT Support PT. Surganya Motor Indonesia (PLANET BAN) Bandung (Jawa Barat)
Melakukan proses instalasi, maintenance, serta troubleshooting komputer di toko Planet Ban. Memastikan komputer dan perangkat lainnya ( CPU, mesin absen, printer) dapat digunakan dengan baik.
/ IT SUPPORT/HELPDESKabout 7 years ago
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IT Support PT. Tiphone Mobile Indonesia Jakarta Barat (Jakarta)
Maksimal 28 tahun Pendidikan D3/ S1 IT / Komputer Memiliki pengalaman di bidang yang sama minimal 1 tahun (Fresh Graduate dipersilahkan melamar) Menguasai sistem network & sistem IT security Memahami instalasi server jaringan dengan teknologi terkini Menguasai mikrotik, disaster recovery, dan exchange server
/ IT SUPPORT/HELPDESKabout 7 years ago
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IT Helpdesk PT. Karyamas Adinusantara Jakarta Pusat (Jakarta)
Maintain master data SAP sesuai permintaan user Membuat dokumentasi untuk permintaan master data Support user terkait penggunaan SAP Membuat dokumentasi untuk support yang dilakukan
/ IT SUPPORT/HELPDESKabout 7 years ago
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IT Support PT. Permata Griya Asri Jakarta Barat (Jakarta)
1. Usia 25-35 tahun 2. Pendidikan Min.D3 Informasi Teknologi. 3. Pengalaman di bidang yang sama minimal 2 tahun 4. Bertanggung jawab, teliti, jujur dan disiplin. 5. Menguasai MS Office. 6. Mampu bekerja di bawah tekanan dan tenggat waktu. 7. Menguasai Networking, Setting VPN, LAN, WI-FI, TROUBLESHOOTING dan hardware computer dan printer. 8. Mempunyai SIM C dan kendaraan pribadi. 9. Bersedia untuk mobile (Antar Proyek). 10.Berdomisili di daerah Jakarta Barat dan sekitarnya.
/ IT SUPPORT/HELPDESKabout 7 years ago
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IT Helpdesk VELO Networks (PT. NetToCyber Indonesia) Jakarta Barat (Jakarta)
Assist in problem customer 1st analytical problem Monitoring link is delivered to customer T/Shoot hardware device
/ IT SUPPORT/HELPDESKabout 7 years ago
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IT Help Desk JD.ID (PT Ritel Bersama Nasional) Semarang (Jawa Tengah)
Proven experience as a help desk technician or other customer support role Good understanding of computer systems, mobile devices and other tech products Ability to diagnose and resolve basic technical issues Proficiency in English Customer-oriented and cool-tempered Troubleshooting skills Ability to create and follow technical documentation Good knowledge and hands-on experience on Windows and Unix (included Mac OS) platform. Network experience: Structured Cabling, TCP/IP, DHCP Technical degree or certifications a plus Placement in Semarang
/ IT SUPPORT/HELPDESKabout 7 years ago
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Junior IT Jaringan PT. Qtera Mandiri Jakarta Utara (Jakarta)
Bertanggung jawab penuh terhadap kegiatan yang bersifat teknis Melakukan testing produk baru guna kepentingan internal Mampu melakukan implementasi teknologi produk di customer Menganalisa masalah teknis dan pemecahannnya di perusahaan customer Selalu menjaga hubungan baik dengan perusahaan customer Melakukan kunjungan rutin terkait support teknis di customer. Koordinasi dengan divisi lain terkait masalah teknis di perusahaan customer
/ IT SUPPORT/HELPDESKabout 7 years ago