After Sales Manager

(Manager / Assistan Manager)
PT. Tunas Ridean, Tbk
Jl. Raya Pasar Minggu No.7, Jakarta Selatan 12740 INDONESIA
Jakarta Selatan - Jakarta - Indonesia
Lamar Sekarang       Simpan Pekerjaan

DESKRIPSI PEKERJAAN

Lead and manage After Sales operations including Service, Spare Parts, Warranty, and Customer Handling. Ensure achievement of after sales targets. Develop and implement after sales strategies, SOP, and continuous improvement programs. Analyze after sales performance reports and initiate corrective actions when needed. Handle escalated customer complaints and ensure effective resolution.
REQUIREMENT

Bachelor’s Degree in Engineering, Management, or related field. Minimum 5 years experience in After Sales automotive industry, with at least 2 years in managerial role. Strong knowledge of workshop operations, service process, spare parts management, and warranty. Proven leadership, people management, and problem-solving skills. Strong analytical skills with experience in KPI monitoring and reporting. Customer-oriented with excellent communication skills. Familiar with automotive dealer systems and principal standards. Able to work under pressure and manage multiple priorities.

DETAIL LOWONGAN
  • Umur -
  • Min GPA -
  • Min. Qualification S1/D4
  • Min Experience Manager / Assistan Manager

LOKASI KERJA

Address

Bandung

GAMBARAN PERUSAHAAN

-

http://www.tunasgroup.com/

250-500

Formal

Indonesian

Otomotif

0217944788

monday - friday

-

FOTO PERUSAHAAN

Lokasi Perusahaan Jl. Raya Pasar Minggu No.7, Jakarta Selatan 12740 INDONESIA