IT Support Executive

(Staff)
15.1, Menara One, Jalan Kiara, Mont Kiara, 50480 Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Kuala Lumpur - Kuala Lumpur - Malaysia

DESKRIPSI PEKERJAAN

Respond to and resolve IT-related queries and issues from clients in a timely manner Provide remote and on-site support as and when needed Provide daily IT support including diagnosing and resolving hardware, software, and network-related issues Install, configure, and maintain computer systems, printers, servers, and other essential IT equipment Provide support for Windows Server, Windows PC and Microsoft 365 services Document and track all support activities and resolutions using our ticketing system Assist with the implementation and maintenance of IT systems and applications Collaborate with the IT team to ensure seamless service delivery Continuously improve processes and procedures to enhance the quality of support
REQUIREMENT

Diploma or degree in Information Technology, Computer Science, or a related field Minimum 2 years of experience in a similar IT support role Excellent problem-solving and troubleshooting skills Ability to research and identify solutions to technical issues Strong communication and customer service skills Ability to work independently and as part of a team Familiarity with common hardware, software, and network technologies Possess own transport

DETAIL LOWONGAN
  • Umur -
  • Min GPA -
  • Min. Qualification D3
  • Min Experience Staff

LOKASI KERJA

Address

Kuala Lumpur

GAMBARAN PERUSAHAAN

-

https://prolusion.com.my/

Komputer/TI

60392127352

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FOTO PERUSAHAAN

Lokasi Perusahaan 15.1, Menara One, Jalan Kiara, Mont Kiara, 50480 Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia