Application Support Engineer

(Staff)
PT. Infinitium Solutions
Jl. Kendal No.4 Menteng, Jakarta Pusat 10310, Indonesia.
Jakarta Pusat - Jakarta - Indonesia
Lamar Sekarang       Simpan Pekerjaan

DESKRIPSI PEKERJAAN

To understand system design and problem investigation, problem identification, root analysis, solution definition for 2nd level support Attend to customer support request on queries or problems on Application Support Diagnose problem in several areas including operating system, application server, network, database and security Diagnose, troubleshoot, and identify solutions to resolve issues Ensure smooth workflow processes and attainment of service level commitment Create technical guide documents Communicate with customer for application deployment and supports Communicate and work closely with the Software Product Team (3rd level) on reported problems or enhancement needed for the software
REQUIREMENT

Diploma or Degree in Information Technology or equivalent Minimum 2 years of experience in related field. Candidates who have 5 years or above experiences would be considered for senior position Candidates with hands on experience in the following are also strongly encourage to apply: JSP, ASP, MSSQL, Web Server, Technologies and e-Commerce Understand operating systems, Network, troubleshooting and firewall technologies Understand OSI layer Understand SFTP server - client Added advantage in having experience configuring web and application server High attention to details and accuracy Possess self-initiative and able to work independently and collaborative with people at various levels Willing to travel on overseas assignment Good written and verbal communication in English

DETAIL LOWONGAN
  • Umur -
  • Min GPA -
  • Min. Qualification D3
  • Min Experience Staff

LOKASI KERJA

Alamat

Jakarta Pusat

GAMBARAN PERUSAHAAN

-

https://www.infinitium.com/

100-250

Formal

Indonesian

Komputer/TI

622129223058

monday - friday

-

FOTO PERUSAHAAN

Lokasi Perusahaan Jl. Kendal No.4 Menteng, Jakarta Pusat 10310, Indonesia.