Customer Service

(Staff)
SGD 15,000 - 22,000
Room 1503-1505, Easey Commercial Building, 253-261 Hennessy Road, Wan Chai, Hong Kong
Hong Kong - Hong Kong -

DESKRIPSI PEKERJAAN

Work with in a team of four and report to Manager Handle customer enquiries, feedback and follow up orders in a professional and efficient manner Take service order processing and data entry of order information in the system Coordinate with other parties to resolve customer’s request and logistics arrangement Report problems and potential crisis to manager and monitoring the progress until the case resolved Prepare incident reports, regular reports and analysis documents Provide support to the Manager and recommend continuous service improvement
REQUIREMENT

Form 5 or above With 2 years’ experience in customer service-related field Candidate with less CS experience will also be considered Native in Cantonese and able to communicate effectively English and Putonghua Good PC skills in MS Office (Word, Excel and Chinese word processing) Ability to write English incident reports and documents clearly and concisely Strong interpersonal and communication skills Good telephone manner and customer oriented Able to work independently and also be a team player Be patient and initiative

DETAIL LOWONGAN
  • Umur -
  • Min GPA -
  • Min. Qualification SMA/SMK
  • Min Experience Staff

LOKASI KERJA

Alamat

Hong Kong

GAMBARAN PERUSAHAAN

-

http://easyjobhk.com/

20-50

Formal

Mandarin

Manajemen Sumber Daya Manusia

85225881678

monday - saturday

-

FOTO PERUSAHAAN

Lokasi Perusahaan Room 1503-1505, Easey Commercial Building, 253-261 Hennessy Road, Wan Chai, Hong Kong