Administrator

(Staff)
Achieve Career Consultant Pte. Ltd.
10 Eunos Road 8 #12-08 & #12-09 Singapore Post Centre Singapore 408600
Singapore - Singapore - Singapore
Lamar Sekarang       Simpan Pekerjaan

DESKRIPSI PEKERJAAN

Provide high quality customer service to customers by building relationships and trust through appropriate communication and responsive services Convey troubleshooting steps and information to customers via phone calls, and/or email Troubleshoot technical problems and properly documenting all customer requests via a ticketing system Provide support for all IT related needs such as: Software and hardware installations, support, and troubleshooting, including Microsoft products and business specific applications Wireless device support and troubleshooting, including Apple and Android products Printer and related equipment troubleshooting Use knowledge documents to implement solutions or appropriately escalate customers’ requests to the next tier of support
REQUIREMENT

Diploma qualifications At least with 1 year in IT service desk or IT administration in corporate MNC environment Must be able to work during weekends Working knowledge of Microsoft operating systems and applications Working knowledge of LAN, WAN, AD, file server technology and use of ITSM tool Excellent customer service and communication skills in both the English and Chinese language Ability to work in a team environment and multi-task

DETAIL LOWONGAN
  • Umur -
  • Min GPA -
  • Min. Qualification D3
  • Min Experience Staff

LOKASI KERJA

Alamat

Singapore

GAMBARAN PERUSAHAAN

-

https://achievegroup.asia/

100-250

Formal

English

Manajemen Sumber Daya Manusia

6563230050

monday - saturday

-

FOTO PERUSAHAAN

Lokasi Perusahaan 10 Eunos Road 8 #12-08 & #12-09 Singapore Post Centre Singapore 408600